Bountiful Blooms Florist

The absolutely worst experience I've ever had with a florist.

Prepaid for flowers for my son's date to the senior prom. It was bad enough that twice today the bouquet was not ready when they told me to return and it would be ready then. The prom begins now in just a few hours, we have a party underway here, and someone will have to make a 3rd trip to pick them up.

BUT, what made me write this review was the horrid service I encountered from every member of their staff. First, the sullen teenager at the register, then the manager who would not give me a (third) time tha the flowers would be ready, then walked away from me when I said I thought it was a reasonable question, then came back as I was talking with the seven other customers standing there who had also been lied to and then treated badly at the counter and said "I can stand here and listen to you complain but you won't get your flowers any faster".

I've used this place for 4 years - for flowers for my wife, for sick friends, and for the needs of my agency of 20. Today is the end of that customer lifecycle. I plan to ensure that the BBB and all of the major online floral networks know about my experience. People like this should not be in retail.

We sent flowers to my Aunt from these folks, and they lasted for over 2 weeks, She said it was the prettiest bouquet she's ever seen!