Glenn Jones Auto

Please read and beware before you buy a car from Jones.. I am bought a truck 3 days ago from them for $16,998 brought the truck to Goodyear Tire and Discount Tire to have them look at the tires they both said the tires were dry-rotted and out of expiration yes folks tires have an expiration date of five years the tires on the truck were from 2010 I told the dealership about this and he argued and said he's looking at the inspection report and says that can't be terrible terrible customer service instead of saying Rich come on down let's see what we can do for you he argued me on the phone and says I was wrong Goodyear was wrong and discount was wrong folks please beware my truck sits in my driveway after just buying it over a set of tires cost in $467 please folks read this before going anywhere near Jones Auto Centers the only thing that mattered is they got their money and they just didn't care Jones Auto Center you beat me you win there's nothing that I can do I'm getting hold of the Better Business Bureau to make a complaint just like hundreds and hundreds and hundreds of other people have against Jones..

The salesman is very knowledgeable in the product he is selling. Which I really appreciate cause he is able to answer all my questions.

Your service was great. Allowed me to test drive the trucks as long as I wanted. No pressure whatsoever which was nice.

Chuck never made us feel pressured and was very helpful.

All my expectations were exceeded and the customer service was above and beyond of my expectations. Thank you for the wonderful service. Much appreciation.

72 year old disabled vet, have purchased many cars over the years. I stopped looking at used car lots long ago. Manufacturers Dealers always treated me with respect. Provided proper service, fair prices, then by accident I stopped in at Glenn Jones Ford adjacent to Henry brown another dealer OR NOT, lied too, cheated, swindled. I presented the swindle to Attorney General of Arizona. They have been trying to make rediculous offers asking me where they can send the check ? A pentence of what they took. Writing up tales in reply to my complaints the AG sends them, my responses are supported by fact, all they have are words, my perspective that dealers are a notch above unscrupulous used car lots has changed. These fat cats continue to waste my time using the lawyer they have on staff to handle the unlucky customers at just one of their stores Casa Grande is the first-last-only jones auto I ever visited. >>

Barbara Jackson was an excellent sales person. She was patient with us and did not try to push anything on us. She was easy to work with and quite pleasant.

They were very friendly. Frank was a great person to get to know and all his time and patience in helping me to achieve my goal of getting my new truck was truly the best.

I love my truck. Love it, love it. I already own a 200 F150 FX4, and traded in my 2011 Ford focus, on this 2013 F150 XLT. I came into the dealer, did not know about the new color, fell in love with the Sunset, and I would be back to buy, and here are the things I must have. The sales person went to work to find the perfect truck.

They provided a really great rate for financing. I am very glad with the service that I have received here. Thanks!

Glenn Jones Auto kept me informed of the status of delays which is amazing, because any other would not have told me and I would have to constantly keep up on them instead its different here.

All aspects of our purchasing experience were met with the utmost professionalism and excellent customer service. Your experienced staff, especially Mark, Eric and Christina has always met our purchasing and service needs, often going above and beyond to make us feel we are valued customers.

The staff at Glenn Jones Auto Ford kept us informed on the truck we ordered. They were very professional and courteous to us. The prices were as they told us and did not change. This is important to us as we are also in business. We will use this company again.

Was happy with their efforts to locate the exact car I wanted even though they had to go all the way to San Fran to find it.

The salesman, Rick was awesome. He helped me to find the truck I wanted, helped me get the maximum trade in value of my truck and worked out an incredible deal. He was personable and professional. I will definitely refer him and Jones to friends and family. A+++++ experience!

They were all exceptional. They were all well informed, very helpful with all our questions, extremely polite and of good humor. A genuine and sincere young man helped us! I must say the staff that we dealt with were all very pleasant and helpful as well. Seems like a happy group! We love our car and are very excited to be new owners of our new car. Thanks to all of you.

Everyone was friendly and truly attentive and I have never been treated so well. Really great experience. Thank you all.

"They made the sales process easy and enjoyable. None of the back & forth. Just gave it to me straight and I really appreciated that. Everyone

was very nice and pleasant to work with."

Went out of their way to get the car I wanted, Made sure I understood how to work everything on the interior.

They helped us through the whole process. They know everything about vehicles they sell. They even offered to drive to our home to help program the garage door to this car. Now that is a man who cares about his customers.