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07/31/2008
I LIKE MCDONALDS BUT AT THIS FACILITY I HAVE NOTHING BUT ISSUE AFTER ISSUE. LAST WEEK I STOPPED IN THE MORNING FOR BREAKFAST WITH A CO WORKER AND THE BURRITOS WERE HARD, WE SAID NOTHING. THE NEXT DAY WE ORDERED CHICKEN BISQUETS WE GOT TO WORK AND THE BREAD WAS HARD I DID CALL AND COMPLAIN AND ROBERTO TOLD US WHEN WE COME IN THE NEXT TIME TO JUST TELL THEM HE SAID OUR BREAKFAST WOULD BE FREE. THE NEXT DAY WE TRIED THIS AND OF COURSE WE CANT DO ANYTHING ABOUT THAT ROBERTO IS NOT HERE. THE MANAGER ON THIS DAY WAS VERY NICE AND DID GIVE US A CARD TO USE FOR A FREE MEAL. 1 WEEK LATER WE STOP AND ORDER A #1 BREAKFAST LARGE COFFEE AND 2 EGG MCMUFFINS NOT A DIFFICULT ORDER WE GOT TO WORK AND THERE IS ONLY 3 EGG MCMUFFINS NO HASH BROWN WE ARE ALREADY AT WORK AND CANT LEAVE SO AGAIN ANOTHER PROBLEM. THE COMMON DENOMINATER IN ALL THESE ISSUES IS THE ONE RUDE GENTLEMAN THAT WORKS IN THE DRIVE UP NOT A PLEASANT PERSON NEVER SAYS THANK YOU AND APPARENTLY HE DOESNT CARE IF THE CUSTOMER IS SATISFIED OR NOT JUST HURRY UP NAD GET OUT OF HERE. I DID CALL AND COMPLAIN AND NOW I WAS TOLD BY STEPHANIE SHE APOLOGIZED AND ANOTHER FREE MEAL JUST TELL THEM STEPHANIE SAYS ITS OK SO NOW I HAVE 2 MEALS AND THERE NO GOOD BECAUSE GIVING THE NAMES THEY GIVE ME DOESNT PAY FOR THE MEAL AND THATS A NICE GESTURE BUT WHEN IS THE PROBLEM GOING TO BE ADDRESSED. THIS DOES HAPPEN ONCE IN AWHILE BUT WHEN THIS HAPPENS OVER AND OVER THERES A PROBLEM
Details
Phone: (847) 836-0901
Address: 2290 Randall Rd, Carpentersville, IL 60110
Website: http://www.mcdonalds.com/
More Info
- General Info
- We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
- Services/Products
- DriveThru GiftCards McDelivery MobileOffers MobileOrdering WiFi
- Payment method
- amex, discover, master card, visa, cash
- Price Range
- $
- Other Links
- Categories
- Other Information
Cuisines: Yogurt, Burgers, American, Sandwiches, Hot Dogs, Fast Food, Ice Cream, Healthy, Diner, Cafe, Omelets
Price Range : Below Average
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