Foothills Toyota

Found a truck that this dealership had while searching on-line. Called the next day and talked to Titus (salesman). If you've ever purchased a vehicle from almost 2000 miles away and had it shipped, you know what a pain it can be as well as a nerve racking experience. That was not the case with Foothills Toyota. Titus and Jeff (office person) handled the sale in a most professional manner, keeping me informed of the paperwork progress all along the way. The truck was shipped just over a week from my first phone call and arrived without and problems at all. It was exactly as described, and I couldn't be happier!

I can't honestly say I've ever been to a dealership that made me feel like one of the family, but these guys certainly did. Jeff was a wonderful sales associate, very knowledgeable about the cars I was browsing. I'd been hesitant to get a Prius after all the flak they seem to catch, but after hearing about their features, unsurpassed fuel mileage, low maintenance costs, and a few other things from him, I could certainly see why people like to spout off what they do - they must be jealous!



I'd originally come in for a Yaris, but one of their wide assortment of used Prius vehicles fit my budget way more, as well as the added bonus of saving money on gas! I drove all the way back to Oak Harbor that night (a 40 minute drive) and my gas didn't seem to go down at all.



Also, throughout the processing, my husband and I were treated to hot chocolate/coffee, and a comfortable sitting area with a TV while we waited for a deal to be made, and boy, did Jeff do a great job to get me the price I wanted for my car once it was over. Konan, the financial specialist, was as much a pleasure to be around as he was skilled at his job. Like Jeff, he knew a ton of information about the car we were buying, and gave us some helpful tips on general operation while he was drawing up the paperwork, cracking a few jokes here and there to make the experience enjoyable while maintaining his flawless professionalism. We were there well past closing time, but these guys didn't seem to mind at all, or take the attitude I usually see where the employees get disgruntled and try to hurry their customers out the door.



The next day, I got a call from Konan inquiring about how the car was doing. I told him I might have found a couple of small issues on the drive home, and he said that I should bring it on by; since he had another form he needed me to sign for processing purposes anyways, it knocked out two birds with one stone.



I brought the car down, another 40 minute trip, but they had a look at the problems I mentioned, which weren't really problems (operator error - doh!), and I signed the other piece of paper they needed. To compensate me for having to come all the way back, they filled my car up with gas again (though it only needed 1 gallon of gas after a trip to Oak Harbor and back - that's a lot of uphill, mind you!), and sent me on my way. I even found a personal CD belonging to the previous owner in my Prius, and I handed it off to them so they could ship it to the person.



Little things like that are what make the biggest deal to me in any company, and these guys have more than earned my business, as well as my husband's, and we'll be recommending them to anyone in need of a car, particularly one as fuel-efficient as a Prius; I'm totally sold!

I purchased my Prius C from Foothills Toyota a few months ago. This was my first car buying experience, and I must say I was nervous! However, everything went much better than I could have hoped.



They had the exact car I wanted, and gave me a great price on it. My sales person was very knowledgable and friendly, without being pushy. I've heard horror stories about waiting in car dealerships all day, but my transaction was quick and painless. I've already recommended this dealership to my friends and family, and will return when I need another car!

I would NOT recommend buying from this business. My partner and I signed off on a truck a week ago and thought it was all a done deal. We were even told they would work to try to get us a LOWER rate than what we signed. I didn't hold my breath for that but I was livid when I got the call today that the rate would actually be DOUBLE what we had already signed. Needless to say we returned the truck and got our trade in back. This was a horrible experience and makes me sick to think of how many others have had this happen to them. Buyers beware!!

Within a week of buying a brand new car I have a screw stuck in the tire- take it there thinking that it would be a simple "free" fix. Nope they charge 19.95. In my opinion if you buy a car they should service the tires that came with it! NOT suggest you take it to LesSwab. Normally Toyota exceeds my expectations, not in this case.

I have purchased many cars over the past 44 years and Foothill Toyota of Burlington was the nicest experience I have had. Great cars, excellent service personel all the way up to this organizations service manager. He called me personally to tell me about a recall on the gas pedal on my 2007 Toyota 4runner LMT.

This truck has given me over 47,000 miles free of any kind of road breakdowns. I bring the truck into Foothills every 5 K for oil changes and rotate the tires at the same booking.

They get my truck serviced and back to me within sometime, a few hours. The truck is always washed after they service it. No wonder this car dealership is still around.



I will buy my next vehicle at Foothills Toyota no questions asked.