De George Ceilings Windows

De George installed a slider door, window, patio steps and rails. Although they say they service what they sell, don't count on it! I needed the slider door repaired. The agent on the phone said the service tech, Scott, would call me. He never did. They are not very accommodating or friendly in person or on the phone.

We had all our windows, front and back doors replaced by DeGeorge. The front door was beautiful when installed, but after 2 summers the molding around the door windows became warped and mis-shaped and the door itself became so sun washed out that it looked nothing like the maple color it was originally. I called, they sent someone out saying it wasn't their fault, I wrote to the door company and they said that it was due to "extreme" heat and they wouldn't correct the matter. We spent thousands on this door and now are stuck with an ugly, mis-shaped door. Shouldn't a door be tested in the "extreme" heat before selling? What good is a door if it can't withstand Buffalo summers?