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Shell Oil
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08/16/2014
I stopped to fuel up and use the restroom. It was not clearly marked where the restrooms were. I went inside and asked where the restrooms were. The man working there was hard to find, when he appeared, he starts to size me up and explain that their plumbing is not in good working order and doesn't know if he should let me use the bathroom. I said I simply needed to use the restroom, then he started telling me that you can't use much paper when you use the toilet. I was still trying to locate the restroom. I asked where they were and he said that he changed his mind, and he wasn't going to allow me to use them. This was more than I could stand. I was on my way to bury my stepfather and my brother had died just 12 days prior. I went looking for the restroom without his "permission" and refused to patronize them with the gas purchase after that humiliating incident. If I could rate less than one, I would.
Details
Phone: (206) 422-7611
Address: 27909 State Route 410 E, Buckley, WA 98321
Website: http://www.shell.com
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