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- shipping
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- visa, master card
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- Brookline Village
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Reviews
04/21/2011
This UPS store has THE WORST customer service I've ever seen, the guy named Dominique is THE RUDEST UPS guy I've ever met, I would gave negative 5 star if I could.
So the other day I stopped by this store to mail 2 packages, one is prepaid, the other one I don't have a proper sized box for it, and decide to get one at the UPS store, this guy called Dominique asked if I wanted him to pack for didn't mention extra charge), I told him I just need a box and will tape it myself , Dominique said "NO, you can only let me do it for you, or you tape it out of this store, cause you taping the box here is a PHYSICAL HAZARD"(what a reasonable excuse!), at that
time there's no people in the store, and when I was waiting earlier, I saw a lady there was taping two huge boxes. I tried to argue with him, he just yelled at me saying" All I want is get you out of this store", and threw my other prepaid package back to me. So I just left with both boxes, and paid 7 or 9 dollars for the box.
I know you guys don't care about two small boxes, I know making money is kind of tough nowadays, but you should never treat your customers like this.
Please please please, avoid this store if you could!!!
Details
Phone: (617) 734-7225
Address: 288 Washington St, Brookline, MA 02445
Website: http://www.theupsstore.com
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