More Info

Brands
shipping
Payment method
visa, master card
Neighborhood
Brookline Village
Categories

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
bluellr

04/21/2011

Overall
This UPS store has THE WORST c...

This UPS store has THE WORST customer service I've ever seen, the guy named Dominique is THE RUDEST UPS guy I've ever met, I would gave negative 5 star if I could.



So the other day I stopped by this store to mail 2 packages, one is prepaid, the other one I don't have a proper sized box for it, and decide to get one at the UPS store, this guy called Dominique asked if I wanted him to pack for didn't mention extra charge), I told him I just need a box and will tape it myself , Dominique said "NO, you can only let me do it for you, or you tape it out of this store, cause you taping the box here is a PHYSICAL HAZARD"(what a reasonable excuse!), at that

time there's no people in the store, and when I was waiting earlier, I saw a lady there was taping two huge boxes. I tried to argue with him, he just yelled at me saying" All I want is get you out of this store", and threw my other prepaid package back to me. So I just left with both boxes, and paid 7 or 9 dollars for the box.



I know you guys don't care about two small boxes, I know making money is kind of tough nowadays, but you should never treat your customers like this.



Please please please, avoid this store if you could!!!

Details

Phone: (617) 734-7225

Address: 288 Washington St, Brookline, MA 02445

Website: http://www.theupsstore.com

People Also Viewed