Verizon

Monday morning December 9, 2016. I went to this store with a friend, intending to purchase two phones and a couple of car chargers. The two gentlemen (if I can call them that) behind the registers were busy, one with a customer who spoke limited English and one with a customer setting up a new account. We had no problem waiting, except that neither employee bothered even looking up to acknowledge us. Let alone saying "Be with you as soon as I can." We waited ten minutes by my clock, wandering around looking at things, hoping to at least be greeted. No such luck.
When the employee working with the person whose English was limited finished, the other employee asked him to come over and look at something on the computer. Neither still acknowledged our presence. Instead, the one who'd been called over spent his time fixing whatever was wrong with what had been entered, while the other just stood there. Didn't ask us if we needed help with something. Didn't look at either of us. Just ignored both of us.
Another eight minutes went by. My friend finally went up to the employee who was just standing there and said politely "Excuse me. We just need some quick information about a car charger." The employee finally looked at her and said "Be with you as soon as I can."
Now we're at twenty minutes, and a phone call comes in. The employee who'd said "Be with you as soon..." hands the phone to the other employee. Instead of telling the caller "Sorry, I have customers waiting, I'll be with you as soon as possible", he took the call!
We gave it another five minutes, by the clock, then left.
25 completely wasted minutes of being ignored by people who supposedly are in business to take our money. We went to another Verizon dealer and spent our two thousand dollars there.
We were left wondering whether, if we'd been men in business suits, we would at least have been acknowledged.
This is a case of either ridiculously poor training, or ridiculously rude people.