More Info

General Info
Founded in 1885, Haverty Furniture Companies Inc. is a full-service home furnishings retailer. It offers furniture for bedrooms, home offices and living, dining as well as media rooms. The firm offers a range of items, such as accents, cahirs, lamps, mattresses, tables and rugs, among others. The firm operates more than 120 showrooms in 17 states throuhgout the Southern and Midwestern regions. Haverty Furniture Companies Inc. makes available bedding product lines of Sealy, Serta and Tempur-Pedic.
Extra Phones

Fax: (301) 464-5144

Brands
Human Touch
Payment method
master card, visa, amex, company card, discover
Location
Bowie Gateway Ctr
Categories

Reviews

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CW
Craig W.

02/24/2018

Overall
Selection
Service

I recently ordered from Havertys. The day of my delivery they cancelled when they had arranged and told us the date. When I asked when they could reschedule after I called them repeatedly they gave me a date of 10 days later and no apology? Yes, I called them to reschedule. Shouldn’t that be the other way around? Go somewhere else. I’m a paying customer waiting for them to give me my product and they could care less!

I’m astounded by the awful service and attitude toward their customers. By the way, the reason they cancelled the delivery is their team broke our product by incorrectly loading it and told me they had the truck checked before leaving. Who would lie to their customers? What a sad, pathetic place. I had a nice sales rep. I feel bad for them having to work for such a bad company.

Also, they still want to charge me a delivery fee! They told me they would take it off and have not removed it and now say they won’t.

Please trust me and don’t trust them! It is not worth the stress. We all have enough stress.

CW
Craig W.

02/23/2018

Provided by Superpages
Overall

I would select 0 stars if I could. Worst customer service ever! I recently ordered from Havertys. The day of my delivery they cancelled when they had arranged and told us the date. When I asked when they could reschedule after I called them repeatedly they gave me a date of 10 days later and no apology? Yes, I called them to reschedule. Shouldnt that be the other way around? Go somewhere else. Im a paying customer waiting for them to give me my product and they could care less! Im astounded by the awful service and attitude toward their customers. By the way, the reason they cancelled the delivery is their team broke our product by incorrectly loading it and told me they had the truck checked before leaving. Who would lie to their customers? What a sad, pathetic place. I had a nice sales rep. I feel bad for them having to work for such a bad company.Also, they still want to charge me a delivery fee! They told me they would take it off and have not removed it and now say they wont. Please trust me and dont trust them! It is not worth the stress. We all have enough stress.

Details

Phone: (301) 464-5415

Address: 4510 Mitchellville Rd, Bowie, MD 20716

Website: http://www.havertys.com

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