Klatt Moving & Storage

Klatt Moving came highly recommended by several of my business associates and friends, so I decided to give them a try. Boy was I glad that I did ! My move from Erie to Longmont was fantastic- there was no damage and the moving team was good-natured and listened to my requests. I am the type who worries about everything, but these guys made me relax. If you need a happy move, give them a try.

Aviod Klatt at all costs!!!



These movers came highly recommended from a long-time friend of the family whom I trust. They had been contracted to move my elderly parents from Loveland to Longmont, and continue on to Castle Rock to finish the job and unload 7 pieces of furniture and 3 boxes.



The week of the move, they changed the plan to pack my parents on one day, bring the furniture to Castle Rock, and then move everything else in my parents house the next day. Understand that I had to pay for them to drive from Boulder to Loveland and then pay for the drive to return to Boulder at $100/hr. I didn't understand why that decision was made other than for them to make more money. They quoted 5-6 hours for the job to move the furniture to Castle Rock, and ended up charging me for 7 hours. When I talked to 'Chris' on the phone after getting the bill and he was very unprofessional, arguing with me about the 'industry standards', and offered to take fifty dollars off 'if I stopped yelling at him'. Having moved to CR earlier in the month, I was familiar with moving companies, and was appalled at his demeanor with a customer.



These movers arrived at the Loveland residence at 9, loaded and left by 10:30, but instead of driving to the interstate, they drove down to Longmont and took a break, left Longmont at 11:30 (they called me to tell me this), and not arriving in Castle Rock until 12:30. They had the furniture unloaded in an hour.

Immediately I found another moving company (that I used to move myself) to move my parents.



In my opinion, when I'm paying $100/hr, for people to drive to my house, I want them to 1. take the most direct route. 2. not to change the plan into 2 days, and have to pay them to drive back and forth again, especially when its costing me $200 each round trip.



Chris had the opportunity to keep the job (bigger move) with my parents, but instead, he wanted to squeeze me for everything he could. His unprofessional attitude was intolerable and I'm grateful to have found another mover for my elderly parents.