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(309) 663-1400CallVisit WebsiteVisit WebsiteMap & DirectionsDirections1811 Morrissey DrBloomington, IL 61704Write a ReviewWrite Review

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General Info
Deenie's Bed & Biscuit Inc. is a full service pet boarding and grooming facility. We specialize in dog grooming and pet boarding. Deenie Sullivan is a Master Groomer who has been servicing pet owners in the Bloomington/Normal area for over 25 years. Following her graduation from the International Pet Institute, Deenie began working at a local grooming shop for Ken Busher. In 1983 Deenie opened her first grooming shop in Bloomington/Normal. As the years progressed, so did her business. In 1999 Deenie opened her first boarding facility where services such as grooming, boarding and daycare would be offered. Because it was such a huge success, Deenie saw a need for expansion. In September 2006, she found the perfect location for her current boarding facility: a 7500 square foot, state-of-the-art business with your pet's best interest in mind and heart. The building includes heated floors in the kennels, indoor and outdoor runs, large outdoor play areas covered with synthetic grass, playground equipment and an outdoor bone-shaped swimming pool (the only one of its kind in the area). The grooming area was specially designed to create a stress-free environment for your pet. Our facility is also equipped with a separate geriatric ward for elderly and special-needs pets.
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BBB Rating
A+
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BBB Rating and Accreditation information may be delayed up to a week.
Services/Products
Reptiles, Flea & Tick Treatments, Collars & Leashes, Pet Health Care, Bird Food & Supplies, Feedings, Health Care, Eye & Ear Cleaning, Adoptions, Gift Certificates, Cat Food & Supplies, Medication Administration, Electronic Training Collars, Brushes, Pet Spas, Rabbits, Plant Care, Climate Controlled Facilities, Blow Drying, Full Service, Exotic Pets, Pet Beds, In-Home Services, Pet Carriers, Cats, Dog Runs, Dogs, Traveling Pet Sitters, Microchip Identification, Pet Foods, Pet Grooming Services, Birds, Senior Discounts, Kennels, Pet Clothing, All Natural Dog Treats, Pet Stylist Training, Pet Day Care, Vaccinations, Nail Clipping, Orthopedic Beds, Dog Day Care, Hot Oil Treatments, Pet Taxis, Pet Exercising, Dog Food & Supplies, Aromatherapy, Residential Cleanup, Grooming, Dog Walking, Pet Sitting, Vitamins, Day Care, Brushing, 24-Hour Pet Care, Reptile Food & Supplies, Small Pets, House Calls, Pet Toys, All Natural Products, Training, Boarding, Pet Supplies, AKC Registered Puppies, Hand Scissoring, 24-Hour Webcam, Security Systems, Stud Services, Dental Care, Behavior Modification, Heating & Air Conditioning, Flea & Tick Control Products, Grooming Supplies, Pet Medications, Brushes, Pet Toys, Collars & Leashes, Pet Supplies, Orthopedic Beds, Bird Food & Supplies, Dog Food & Supplies, Pet Beds, Pet Carriers, Gift Certificates, Cat Food & Supplies, Pet Medications, Grooming Supplies, Pet Clothing, Reptile Food & Supplies.
Brands
Furminator
Payment method
amex, cash only, discover, visa, mastercard
Categories

Reviews

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sandymidstate

08/01/2011

Provided by Superpages
Overall

I have always been extremely pleased with the grooming. I have never found anyone to be rude. They are extremely busy and I'm sure there are some days the front receptionist is not able to shoot the breeze with everyone. One time Deenie was unexpectedly called away and I was called to reschedule. The dog I have groomed is a Pomeranian which is extremely time consuming and belongs to my mother who lives in Tuscola. Due to all the mileage, a groomer worked him in anyway. I'd call that above and beyond since this could not be decided until the end of the day before. GOOD JOB, EVERYONE.

kim-58

02/17/2010

Provided by Superpages
Overall

I don't know how this place stays open. The girls at the counter are rude, don't smile when they take your money, and act like you are bothering them. Too bad because they actually did a nice job on my dog! I believe the only thing that really sells your business is the service customers receive and I am definitely not sold on this one. I give it a one star for the grooming.

cjlauher

08/06/2006

Provided by Superpages
Overall
Not happy

I dropped my dog off for boarding on a Thurs. at 4 pm and told them I would pick him up on Sat. They advised me that they closed at 1 pm on Sat. I let them know I would pick up my pet between 12 and 1 pm. When I went to pick up Ozzie, my pooch, they told me I was being charged an extra $20 since I didn't pick him up before 11 am. While they were searching for my dog's collar, another client showed up to pick her dog up and was told the same thing. Neither of us were advised of the cut off time for the extra $20 charge. The owner,. Deenie, was out of town and would not be available for another week. No other managers were available to issue a refund.

Details

Phone: (309) 663-1400

Address: 1811 Morrissey Dr, Bloomington, IL 61704

Website: http://www.deeniesbedandbiscuit.com