More Info

General Info
Why settle for the same mall jewelry store? Our secret superpower is combining the unique abilities of independent jewelers with the strength of a large jeweler to offer selection, customization, and quality at a great price. With highly knowledgeable associates (our “rock” stars), thousands of 5-star reviews ⭐ (our gold stars!), and the best jewelry warranties around (our secret sauce), you’ll feel confident in your purchase.
Services/Products
Anniversary Rings Birthstone Jewelry Bracelets Cocktail Rings Cuff Links Earrings Engagement Rings Jewelry Boxes Money Clips Movado Bold Necklaces Promise Rings Watch Boxes Watches Wedding Bands
Payment method
cash, check, discover, visa, amex
Location
Eastland Mall
Categories
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Reviews

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sandyj5

06/26/2013

Overall

I wouldn't have had a problem with this store, but on two different occasions i had to deal with Lynn the "store manager" I have no idea how in the world someone like her got a position in customer service and in MANAGEMENT??? She is rude, sharp, condescending, and unprofessional. Who hangs up the phone on a customer? Lynn does. The first time i met Lynn, she answered every question with "why would you want that?" "you don't want to do that" She doesn't care about the customer. She is rude, bitter, and like i said, i cannot understand how she still has a job in a customer facing role.

Details

Phone: (309) 662-4500

Address: 1615 E Empire St Ste 1100, Bloomington, IL 61701

Website: website

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