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05/27/2016
I applied last week for an apartment and noticed that the office was closed every day and only by phone was the information given by mr. Arturo and in person with the maintence guy. I was directed to turn in my application and my daughters to mr angel the mainance guy I gave them a money order for 100 dlls and 60 dlls to check our credit and they never called me and never answer the phone until the 5th day. The guy was very rude I called him and finally has decided to answer the phone. and told me in order for me to get a =n apartment I have to pay 1200 dlls and 1800 dlls for the deposit. so I am planning to sue him for the mismanagement and for being so corrupted in keeping the money and preventing me to rent a unit. he is a abusibe person. he is never in the office . these people must be criminals who knows.
09/25/2008
I know 4 persons... male, females, different backgrounds (non-caucasion). All got denied rental. The property manager takes cash for the application fee. Dianne will not call you, you have to call and check on the application only to denied. Dianne will not give you a reason why you were denied and she doesnt offer the normail letter of denial after a credit inquiry. This letter is standard procedure because the law states that if you were denied credit, the company where the inquiry was made (Equifax, Experian, or Transunion) has to give you a free credit report upon request.
Good luck renting here.
9/2008
Details
Phone: (760) 345-7677
Address: 42780 Washington St, Bermuda Dunes, CA 92203
Website: http://royaloaks.com
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