Ava Roasteria

I had a bad experience at Ava's today. I ordered a 16 oz. Americana with half decaf. I paid and left my usual $1.00 tip and left briefly to place my book bag on a table. It only took a second to do this but when I turned around I saw the person I had given my order to pour a 16oz cup out of the urn that is used for regular coffee. In effect, I was served a regular coffee, not a custom made Americana, for the price of an Americana. I feel cheated and am a little angry about the experience. I leave a generous tip because I respect people who work in this kind of service and know that, like all of us in these hard times, need every bit of help they can get. I have a tremor and have learned from experience that if I drink over one shot of caffeinated coffee a day, I won't sleep that night. This is a small matter, but I feel betrayed.

If you are looking for a pretty nice place inside or out to meet, read, or study, this could be a good place. Open 24 hours still I think. Coffee can be above average but not great. Food options are good. Baristas still serve as cashier half the time, so lattes can be rushed which is not good. Appreciate they have tried to provide a nice place for people to meet and hang. If you are in a hurry for a cup to go, not your place.

love the coffee and dont know why others think its bad...i think the service is alright and good for how busy they are and love the place....will keep going....hope others like it as well as i do...