Robson's Diamond Jewelers

If only I could put in to words how wonderful everything about this store and the family is. I have known the Hargrave family for nearly 12 years now, I am forever grateful for everything they have done for me. They truly go above and beyond to exceed expectations and provide quality service and merchandise with the utmost professionalism. The staff is very friendly, warm and welcoming. If you go there you will be treated like gold and feel right at home. The store is absolutely STUNNING, and the selection is very broad and different than what you would typically find in other stores. The appraisal service they offer is the best in the state, hands down! very thorough, and beautifully layed out. They are amazing!

I took my ring in for a reappraisal. It was appraised 10+ years ago. It took longer than promised. Then when I went to pay for and pick up the appraisal it only had a bottom line number for a multi stone ring. When I expressed my displeasure I was told that I would get a call next week. After I left the jewelry store I took the appraisal to my insurance company and they said what if the center stone gets lost how do we know what to pay? It is Monday morning and the appraiser phoned. Asked what my problem with the appraisal was. I told him what the insurance company said. And he said with what he provided they should be able to figure it out. If I wanted them to figure it out I wouldn't have paid you $150.