Baytown Nissan

The old manager decided to put a block on my account(not to my knowledge) after mentioning the item i had done should not be charged to my card that is fraud it was later found out that it is covered on warranty. This month I brought my car in to get service did not know their was block on my account, service refused. I went to other nissan problem solved no issues, > I was about to purchase another car that weekend for kiddo big mistake nissan baytown... and new manager claims cant get the block off or would not TRY... So unprofessional . I came there for over 10 years no problem and then one manager that know he is quitting do something conniving and leave.

Pleasant car buying experience. Feel like they had my best interest in mind. Was there longer than expected but would purchase from again.

Baytown Nissan has NO respect for women. Let me start by saying that my Juke literally died in their service driveway. After being insulted and lied to by the person at the service desk, my partner went and found the service manager who did his job and got us a loaner since my car had two major recalls. The lady at the service desk who later took care of us was nice. That being said, we decided that it was time to turn in the car for a new one. I started looking online at their inventory and was promptly emailed and called to start the process of buying the new car. I was already pre-approved by Nissan so we went back to Baytown to get a car. The salesman was extremely childish; he said that I was upside down on my car, could not get car unless I paid 8 thousand plus tax title and license for a total of almost 12 thousand dollars. He then proceeded to tell us to go to either Dodge or Ford, that he could not and would not help. We walked out of the dealership and contacted Clay Cooley Nissan from Austin (where I purchased my previous car) Clay Cooley Nissan called me back within 10 minutes and asked me what color I wanted in my Nissan Altima LS. We drove to Austin, turned in my Juke for 4,600.00 more than Baytown initially offered. Baytown has NOT honored their pledge to give 500.00 Best Buy gift card if they cannot meet or beat the deal. The sales manager said to bring the deal and show the paperwork which we did, they still refuse to stand by their pledge. I hate that I even have to give them one star. I will NEVER recommend or will NEVER take my Altima for my 24 months of free oil changes to them.

I WOULD LIKE TO TAKE THIS TIME OUT TO THANK MR. FIELDS FOR HIS TIME AND HELP ON PUTTING ME IN A 2014 FRONTIER THANK U AGAIN AND I WILL SEND FRIENDS AND FAMILY TO SEE MR. FIELDS