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Brands
fha, mastercard
Payment method
all major credit cards
AKA

Citizens Bank & Trust

First Citizens Bank

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JB
Jim B.

01/12/2017

Overall
Expertise
Location
Professionalism

Moving to Bartow, I went to citizens bank to open a basic checking account until I could move all of my banking. Walking in, I ask the teller about information. Instead of sending me to someone, she proceeded to hand me a brochure at the teller line. I asked about banking fees and she gave me a very cursorary answer. When I again questioned her, she yelled across the lobby to a blonde lady sitting at the desk about the fees. Instead of the woman getting up to assist, she also yelled back across the room saying there are always banking fees. I decided to go elsewhere as this my first experience with this bank was such an absolutely terrible experience.... and one I would never want to relive as a customer.

Details

Phone: (863) 533-6472

Address: 1450 N Broadway Ave, Bartow, FL 33830

Website: http://www.citizens-bank.com

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