GalleryView all (4)
Reviews
09/14/2013
absolutely terrible service. the hidden fees are not explained. they have a small sign that reads " we have the right to add gratuity to any bill" ; but you'd only see the sign if you are already fed up with the horrible service and are standing by the cashier to complain about the automatic gratuity added to your bill. Even then, they did not take our complaint with a smile, or tried to explain it to us, they just pointed at the sign.
Our waitress, who also claimed to be the manager and said she was filling in for an employee , was clearly drunk. she would come to our table, put her arms around our necks !! , and with her alcohol breath, would explain the menu items to us or apologize for the delay in service. In the first round, it took her 20 minutes to realize she doesnt remember what flavor we ordered for hookah, and had to come and ask us again.
i would strongly suggest against this hookah bar. there are many good hookah lounges in fed hill, fells and mt vernon that are worth a try. but zeeba is not one of them.
in summary:
overpriced menu items.
hidden fees, " we have the right to add gratuity to any bill"
$8 corkage fee for wine and spirits, $1 for beer.
the hookah has quality tobacco, but is prepared poorly.
uncomfortable seating,
unprofessional manager
Details
Phone: (410) 539-7900
Address: 916 Light St, Baltimore, MD 21230
Website: http://www.zeebalounge.com
More Info
- Email Business
- BBB Rating
- Extra Phones
Phone: (410) 539-6004
Phone: (443) 873-7375
- Payment method
- amex, visa, discover, master card, all major credit cards
- Price Range
- $$
- Neighborhoods
- Southern Baltimore, Federal Hill - Montgomery
- Other Link
- Categories
- Other Information
Parking: Street
Wi-Fi: Free
Bike Parking: Yes
Alcohol: No
Attire: Casual
Takes Reservations: Yes
Outdoor Seating: No
Price Range : Average
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