The UPS Store

If I could give no stars I would... They informed me that they would put label slips on my packages and my packages were sent to the wrong locations. One item was under warranty that I was sending back and it never made it to its location... so, now I have no item and cannot receive the original item I sent out. The other item I was returning for a refund, so now no refund and no item. I'll never go there again!

This location is conveniently located in Southwest Bakersfield, around the corner from my apartment. I opened a mailbox there because I simply couldn't trust the one at my apartment complex. The staff is always pleasant and willing to help, despite being a busy location. Great service!!

I received a return label for a set of rims I bought from amazon that didnt fit. The label was a single label for the set and the company paid for the weight I went in asking if there was a way to have them either print me a label for the separate weights of the package or some how bind the packages together. She absolutely refused to do either of those things and informed me that if I taped the boxes together they wouldn't guarantee them making it to the destination. Not sure what ups policy is but I assure you a happy customer is not one of their goals. After receiving many packages late and now this I will be avoiding any business woth them at all cost.