A Almost Free Alterations

I was referred to this place by the dry cleaners in the Marketplace, so I called and asked how much it would be to hem 2 pairs of jeans. The guy tells me $7.50 each. Totally cheap!

So, I take a drive down there and upon arrival, couldn't find this place! Turns out, (it's on the southeast corner of S. Real and Ming) it was located inside "Pure Water." Yes, odd. Anyway, I go inside and the place is janky as heck. There was a man and a woman sitting at what looked an old dining table and right behind them was another table and they were all doing alterations. There was no counter or cash register. Just tables, a few chairs, 2 dressing rooms, a fridge and a bunch of junk. Oh, and a water machine...I guess that's where one would buy the "pure water?" I'll admit, I was scared. I don't usually stray out of the west side of town, much less into a janky business.

I put on my jeans and the lady who did the measurements was very precise and doubled checked everything. A good sign I thought, until she asked me when I wanted to pick it up. I say Friday and she whips out this price chart that tells you the cost of the alterations based on how soon you need it back. She said their normal turnaround time was 5 days; THAT was $7.50. I wanted it in 3 days; $10. Still not bad. So I agree and go to pay. She writes my name, number and alteration details on a scrap of paper (really) and hands it to the guy; her boss, I'm assuming. He then checks the measurements again, asks me to initial by the measurements and sign where he wrote the "x" and drew a line. JAAAANNKKY! He then gives me my "ticket," which really isn't a ticket, it's just my "pick up number" written on the back of a business card. Oh, he also wrote on there that I get 10% off my next visit. Yay.

I get a call the next day (today) and am told my jeans are done! GREAT! I head over there to pick them up. The hems are ok, Kinda off but whatever. I could deal with it. I get home, try them on and both are off! The right side is longer than the left! So I measure it myself and they are indeed off. I call and was told to bring them back in. I drive all the way back there and was greeted by a lady who did some measurements and confirmed it was off by 1/2 an inch. She marks it and then comes the (I'm assuming) owner who does his own measurement. He tells her in a very condescending way that she needs to give the measuring tape some slack when measuring. REALLY?! I saw exactly what he was doing. He was giving it slack one the right side, manipulating it so that it read the same as the left side. I then said, let me try it on for you.

To make a long story short, I try it on and it is clearly longer on the right side. They then proceed to have me walk down the store with the jeans on to see if my posture is off. What are you? Chiropractors? When they see my posture is fine, they tell me that my left hip is higher than the right. REALLY?!! So rather than manning up, admitting that you effed up and fix my jeans, you tell me its my hip?

I took my jeans to another alterations place and they said that the hems on both pair were definitely off; one by 1/2 an inch (like the lady here measured) and the other by 1/4 of an inch. So, I essentially paid twice to have my pants hemmed.

A ALMOST ALTERATIONS CAN SUCK IT. I would rather DIE than to give them my business again.

I took my prom dress there and after that kept returning. Very friendly environment, kind owner and staff, great local business. Highly recommend.

Fantastic job, did alter my suits and shorts. The work was great and service are awesome.

It was one of the kind and great customer service to the outcome of my clothes.

I took my Suit to get some work done, so it can fit me better. The outcome was very impeccable.

1.I call he tells me its going to be $4.00 then I go in and he says its $45.00

2. He discriminates on your race, he did with mine.

3. Bad attitude.

And most of all False advertisement "Almost Free" More like Almost all your money.

Do not go there I don't recommend it.

This is the worst business I've ever used as far as customer service. I never received a call that the work was done and when I asked if it was done I was told 3 reasons why it was my fault for not being called. I was also snapped at for not bringing a ticket and treated rudely in general for no reason. It was so bad that everyone in the store was staring at this man, taking out his aggression out on me while I politely tried to pick up my clothing. The stress of doing business here is not worth it. Go anywhere else.