Best Buy

We had a recent experience at the Avon Best Buy with terrible customer service. Our advice - #1 - make sure you know the dates sales expire, as sales people may not notify you that an item you are discussing with them is going off of sale. #2 - Due to our poor customer service experience at the Avon Best Buy, we discovered that you can get appliances on the internet for much, much less; with no shipping and no tax. By Best Buy treating us so poorly we turned to the internet, purchased a refrigerator on-line, and saved over $350. In short, our recommendation is to go into the store, pick out the appliance which fits your needs, do your research on Consumer Reports, then enter the manufacturer and model # in Google Shopping to get the best price. So far we are thrilled with the customer service of the on-line provider. Never thought I would buy an appliance on-line, but you really can save ALOT and get better customer service then anything you get at the Avon Best Buy.

My wife had been wanting an remote car starter for several years. I had recently had lost my job but had saved some money for my wife's Christmas Gift before my I had become unemployed. I had purchased the remote car starter and arranged an appointment to have it installed several weeks before Christmas. The store sales associate said that I would have everything that I would need for the install.

Well, the day came to have the remote installed (3 days before Christmas). I arrived early. The car technician said that I would need another piece of hardware that would be needed for the install and that it would take at least four hours. One of the stroe managers did help out by offering the extra piece of hardware at 50% off. This did help offset the costs. The installation took more than 6 hours to complete.



Lesson learned. Always expect to pay more for the extras and expect the install to take longer than what was said.