Perros Auto Sales

I worked for this guy!! Totally unprofessional!! He shouldn’t be dealing with the public!! Always yelling and swearing at his customers and help. I never brought family or friends in to purchase a car!! Embarrassing!!!!

the owner Michael perro is a complete jerk and an as* very rude and keep swearing at me in front of my 2 kids who are 4 and 7 years old he is a despicable man who treats people like crap, this man does not belong in this or any other business he belongs in a mental institution he snap at me with for no reason just because I told him I know how buying a car works and catching him on some stuff he said was wrong I guess he didn't like being out smarted by a female, hope he goes out of business he deserves it.

I Bought A 2002 Lexus March 19,The First Thing Mike Did Was Have All Stickers Removed And Had It Washed Before The Test Ride,Any Problem Was Corrected At His Mechanic Shop Before The Final Sale ,Mike Likes To Joke Around,He,s Been Selling Cars For A Long Time,I,ve Been To A lot Of Local Dealers I Consider Him As One Of The Honest Ones,And His Prices Are Also Great.

I purchased 2 vehicles from Mike Perro and I am about to purchase my 3rd; Mike has always been fair and honest with me. When I called him due to 2 very MINOR issues with one vehicle he had me bring it back and they fixed it while I waited. The last car that I bought from Perro's 6 years ago (which I am about to replace) has $196,000 miles on it and still drives like a charm! The one before that I traded with 140,000 miles. It is unfortunate that these reviewers had an unpleasant experience with Perro's because I have never had anything but a positive one. I live in Rhode Island and I wouldn't buy a used car anywhere else!

Mike Perro witheld information about the car he sold me back in 2010. I learned 2.5 years later while trying to trade the Explorer in that it had "Frame Damage." The information was disclosed at the auction in NY which he did admit he bought the car from, but he NEVER disclosed that information to me. I paid full asking price on a car that I never would have bought had I known of the prior damage... so I took a loss there and I took another loss when trading it in because of the "frame damage." I called Mike Perro and he said he would "make it right," but when I went to meet with him to show him the information proving he knew of the "frame damage" he verbally attacked me defending he "did not know of the damage" he even used profanities in his rant right in front of my four year old son who was standing by my side. The only thing I learned about Mike Perro in his office the other day was that he lacks morals and character, and he lied and got caught. He did nothing to make it right! Please do not shop for a car at Perro Auto... he lies and does not stand behind what he sells.

Five months ago, I bought a vehicle from Perro's. It had a 30 day warranty. After driving it for a week or so, the alternator seized up and ruined the serpentine belt. Perro's agreed to replace the alternator but refused to change the belt, which wasn't broken, but it was badly burned and cracked from the friction of the alternator. They had the car in their shop for about four days! After getting it back, I had the vehicle inspected. It FAILED due to headlight, ball joint, steering and a couple other little issues. I brought it back to Perro's. They had the car for about a week and said they made all the repairs. It re-inspected successfully. Yesterday, my wife was about to get on Rt 146 when the ball joint that they had worked on, let go and the wheel fell off. I had the car towed to a repair shop (not Perro's) and was told that the wheel hub assembly, axle and wheel bearing were all badly damaged when the wheel fell off. Obviously the broken ball joints also need to be replaced. Had this happened on the highway, she could have involved in a very serious accident. It will cost a minimum of $1200.00 to make the repairs. I feel that Perro's sales is sleazy and their mechanics are incompetent. I won't bring the car to them for repair and after five months I doubt they're obligated to cover any of the damages to my car anyway, but I CAN discourage anyone in the market for a used car from doing business with them. Hopefully this review turns atleast a few prospective customers away from Perro's.