Carriage Cleaners

I was a customer with Carriage Cleaners for several years and over the last year thier service has steadily deteriorated. It first started with them assigning someone elses close to my account. Each time I went to pick up or bring in clothes they would attempt to add the same wrong order to my ticket. I told them several times and they finally stopped asking me but never took the clothes off my account profile. This last incident was my final straw prior to going out of town I brought in two pairs of slacks that accompany suits. When I picked my clothes up a week in a half later one pair of my slacks had a rip in the back almost as if a razor had been taken to them. When I brought this to the clerk's attention she tried to tell me my pants were like that when I brought them in. I know of course that was not true of course but it went unresolved and I had to file a complaint with the better business bureau against them as they have ruined not only the slacks but an entire suit which I paid $350 for. I suggest not taking your clothes to this establishment and find another cleaners.