More Info
- Email Business
- Extra Phones
Phone: (715) 685-9694
Phone: (715) 682-5673
- Payment method
- master card, visa, all major credit cards
- Other Link
- Other Email
- Categories
Reviews
10/05/2013
So my wife and I had booked here for a weekend. Once we found other accomodations with a local friend my wife called and cancelled our reservation. We never thought twice about it till we received a charge from the motel. My wife called to speak to someone about how she had cancelled the reservation. A gentleman answered the phone and shortly into the conversation began to yell at my wife who was calm and trying to figure this out. The man told my wife that we was the only employee and the owner and that he can't cancel online bookings, which is unheard of. When my wife continued to try and speak with him he asked it she had a husband and to have him call....so he was sexist to boot. Another interesting fact of this is that he said we booked the room through booking.com which is not the case we went through priceline.com...i have the email to prove it. I tried to call and figure this mess out and he began to yell at me and give me the same stick about how he can't cancel anything like that. I told him that's ok I would be calling priceline and my bank, and reporting him...at which point he began to curse at me. When I called priceline I was told I had to call the motel about cancellations....which is contrary to what he told me. Whenever my wife and I have booked online and we need to cancel we always call the hotel/motel to do it so we know its ok since their the ones holding the reservation. I hope this warns people off to this motel...I used to live in the Ashland area and there are better, albeit more pricey options for staying.
Details
Phone: (715) 682-5503
Address: 2300 Lake Shore Dr W, Ashland, WI 54806
Website: http://www.ashlandmotel.com
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