Home Crafters of Western Carolina

Critical: Professionalism, Punctuality
OMG! I just found out Homecrafters is suing me. I previously got a loan through Cornerstone mortgage their preferred lending company. Everything was great until this Covid 19 epidemic happened. I lost my job and you guessed it Cornerstone dropped my home loan in the middle of the process. I'm not upset about that cause well it makes sense even after pleading with them. My down payment is supposed to be refunded to almost the full amount minus a few expenses. Well I figured I was okay because Home Crafters was taking so long to start setting my modular anyway. All that was built was a foundation so far and that took them 6 months to get completed. When I called Terri she assured me that we could come to a agreement on how to proceed. The home was paid for by her lender and still waiting to be delivered from the factory. She lied to me telling me this all would be resolved rationally and she would work with me and Cornerstone. She told me to apply for a new loan in a couple months or ask relatives for a loan. I received a certified letter today saying I'm getting sued for breach of contract. Im expected to pay the cost of the home that I will never get to live in plus expenses like the foundation and time invested a total sum of $300,000. I can't believe it, this wasn't my fault I didn't want to lose my job and my dream of building a home. How can they expect me to pay for all this? Such a horrible company. Please Jesus help me. I have three kids that depends on me.

We have been in our house for a little over a month. We are very happy with our service with Home Crafters. We did a lot of research with builders and spent a lot of time going over what we wanted with Home Crafters once we decided to give them a chance to see what they offer. Terri and her staff were helpful in advising the type of house for the plot of land we had purchased. They helped us with decisions concerning interior design and explained the differences in what we were considering

As far as the build process goes, John was great. We asked a lot of him and he delivered. He helped guide us with the placement of the house and position. John never made the decisions for us, just gave us his input on the options and advised us on what might work best. Dennis was our grader and he did a great job. He worked hard every day he was out on our land.

One piece of advice, plan your build in the spring to summer season. Western North Carolina mountain weather is unpredictable at times. November to December are tough, especially this year due to the extreme fluctuation in temperatures.

All in all, we are happy with our house and the service. We would recommend Home Crafters of Western Carolina to anyone who is looking for a custom builder that will work with your vision.

John and Terri were over-the-top with customer service and patience as I was shopping.

Since purchasing I have been completely satisfied with the home, and all warranties. I have also been very happy with the quality of the home. Everything has been completed as promised.