Big Shang-Hi Buffet

I was there back in december and food and service was terrible! I was very unhappy that the food was Cold, dried out and tasteless, and they would take forever to replace food that ran out. My favorite are the mussels and the whole time i was there, they did not bring a new tray of them out so,i got no mussels! I was certain i was never eating there again. However, i thought i'd give em another try in august and the food was much better tasting and was at good temperature. however, the service was still very poor. The older man that seats you creeps me out how he just sits and stares at everyone eating and he is not friendly at all!! Not a welcome when you arrive to not a thank-you or how was everything when you leave, not even a smile.

Horrible customer service, It hasn't changed a bit since they were on Northland and Meade. The older guy (the door man) is so rude and annoying. He's always monitoring what you do. You can tell they are cheap people because the only give you one napkin at a time and only refill your drink half way. The food is good but I just can't get pass the very poor service. Ill just be sticking to take out or taking my business to Yen's in Kimberly. I recommend Yen's because they have great service, as well as, great food.

Poor service and terrible food. I have eaten at the old buffet and it was decent. I went to the new one on the north side at about seven on a Friday. the service was poor and the food was horrible. I tried about fifteen items and most of it was sub par. The hard boiled eggs were the best I tried, sad to say. Most of the dishes tasted bland and slightly off. By the time I got out to my truck I was feeling sick to my stomach.

My boyfriend and i go every friday night for the crab legs and the fried shrimp,and peal and eat shrmp..we love it when we walk in the waitress knows what we want too drink.and cleans up all dirty dihses as soon as she sees them and the food is always great and warm..i tell every body too go if they like chinese food.. thanks for the great hospitality Lynn and Duane