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        (410) 224-2100Visit WebsiteMap & Directions2540 Riva RdAnnapolis, MD 21401Write a Review

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        General Info
        Whether you're looking for a new Kia, a previously owned car, truck, SUV or vehicle financing, our friendly, professional staff is ready to provide you with all the help you need -- New cars, used cars, lease, auto repair, auto parts, auto service, financing, new car, used car -- new cars, financing, used cars, auto parts, Kia, car, truck, SUV
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        BBB Rating
        A+
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        BBB Rating and Accreditation information may be delayed up to a week.
        Extra Phones

        Fax: (443) 837-0065

        Sales Number: (800) 930-5672

        Brands
        Ford, Motorcraft
        Payment method
        financing available
        Other Link

        http://www.koonsford.com

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        Categories
        Automobile Parts & Supplies, Auto Repair & Service, Automobile Accessories, Automobile Body Repairing & Painting, New Car Dealers, New Truck Dealers, Used Car Dealers
        Other Information

        Parking: Lot

        Reviews

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        TB
        Tee B.

        09/05/2015

        Overall

        Horrible service department. Purchased a brand new 2016 Ford Explorer XLT. After 2 days navigation broke, loud humming from engine and wind was coming through passenger side window. Keep in mind it only had 12 miles on it when we drove it off the lot. They all lie. I was told one person was the service manager and he even introduced himself as such and then after the car wasn't fixed AGAIN the same person told me he wasn't the service manager after all. Keep in mind in their website he is listed as the service manager! Simple fix but instead of them ordering a new cowl the service manager used double sided tape to fix the part! They claim the Ford Rep told them this was the only fix! Pure BS!! PATHETIC! Haven't had the car for 7 days and it's still at the dealership. Left numerous messages for the GM. No return calls. Called Ford and filed a BBB compliant. Next I'll contact Williams & Santoni, LLP!

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        Details

        Phone: (410) 224-2100

        Address: 2540 Riva Rd, Annapolis, MD 21401

        Website: http://www.koonsford.com

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