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The Polished Edge

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CLOSED NOW
Today: 9:00 am - 4:00 pm
Years in Business icon
18 Years
in Business
Amenities:
Wheelchair accessible
(734) 663-1970Visit WebsiteMap & Directions1882 W Stadium BlvdAnn Arbor, MI 48103Write a Review

More Info

Email
Payment method
amex, visa, check, discover, mastercard
Neighborhood
West Ann Arbor
AKA

The Polished Edge Salon

Category
Other Information

Specialties: Asian Hair, Perms, Curly Hair, Coloring, Kids' Hair

Parking: Lot, Private

Bike Parking: Yes

Wheelchair Accessible: Yes

Price Range : Average

By Appointment Only: No

Reviews

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Overall
A hidden gem! You'd never know...

A hidden gem! You'd never know it was there unless you were looking for it. Great environment, clean, nice people, and very cozy too. Audrey was very nice - she really listened to what I wanted and took her time giving me the perfect color and cut!

suhgarshack

03/15/2012

Overall
Jennie has cut my hair twice n...

Jennie has cut my hair twice now and done a fantastic job. She was so professional and very personable. Everyone I've met there has been so friendly and polite. I will definitely recommend this salon to anyone who asks.

sweetypie11

03/05/2012

Overall
Yes, that was the best place t...

Yes, that was the best place to get you hair done. I loved it! Audrey did my hair and I have been looking for a new hairdresser for a long time now and I finally found it. I was so happy with their service and Audrey was so nice and did exactly what I wanted to my hair. It was comfortable and they waited on me hand and foot. I will be going there from now on. I can finally settle on a new place to get my hair done.

serenity21

03/05/2012

Overall
I have seen Audrey twice in th...

I have seen Audrey twice in the last couple months. The first time I received a partial highlight and a haircut, the second time I used my Groupon and got a full highlight and a deep conditioning treatment. Audrey is very nice and listened to my concerns and what I was looking for in my color and cut. She did an amazing job picking out a new lowlight for me. I absolutely LOVED the color and she did an awesome job on my cut (adding layers). The salon is very clean and all of the staff are very friendly. I highly recommend the Polished Edge Salon.

-unsatisfied

01/17/2012

Overall
I bought the Groupon and had a...

I bought the Groupon and had a horrible experience!!!! All the stylist (Safa) did was ask me what Groupon package I purchased which was highlights, cut, and conditioning treatment and asked me if I wanted anything else, and I did not. She did not ask me what I wanted to get done at all, but just began mixing up the color for the highlights. I tried to show her a picture when she got back to show her what I was looking for, but she barely looked at the picture and just stated that she just did the same thing with a previous client and it looked great. She applied the highlights and then put me under the dryer. She then started applying color to another client and left me under the dryer for almost 45 MINUTES! Not once did she come to check how the color was processing or see how I was doing. I have been getting my hair colored for years and I have never been under the dryer with BLEACH on my hair for so long or had any stylist not come back periodically to check how the color was processing. The result, is that my hair is definitely damaged and I can see where breakage occurred! She finally finished with the other client and then shampooed my hair and applied the "deep conditioning" treatment, which I expected to have been left on the hair for some time, but instead it was washed out immediately afterward like any normal conditioner. She then did not even ask how I wanted my hair to be cut, but I interrupted her before she could begin and told her that I did not want very much cut off and was only looking for a trim. The end result was ok, but the service from the stylist was TERRIBLE! I will never go there again or recommend it to anyone. The receptionist was nice and I saw another stylist whose client's hair turned out well, so this is not to insult the other stylists or the establishment in general. But bottom line I paid $45 for a "$145 value" and in my opinion I got less than what I actually paid for. I am seriously shocked that anyone would pay $145 for the services that I received!!

banana2121

12/07/2011

Overall
I bought the Groupon and had a...

I bought the Groupon and had a wonderful experience, Audrey did a wonderful job with the highlights. She was very sweet and professional. Clean and relaxing environment. I would take the negative reviews with a grain of salt. You buy a Groupon to a salon to try the place out, you're not sure what you're going to get that's why people stay with the same hair stylist! I had a wonderful experience and would highly recommend.

soulstice

12/02/2011

Overall
Horrible haircut and customer ...

Horrible haircut and customer service. My stylist cut it 3 inches shorter than I asked for, and it was extremely uneven. I went back to have it fixed, but my stylist saw no problem. She refused to fix it, and the owner supported this. I went to another salon, and they had to take another inch off just to even out the back.

luckygirl55

10/06/2011

Overall
This place is great! Everyone ...

This place is great! Everyone is so friendly and it's such a relaxed atmosphere. Definitely check out Audrey for your hair and Cheryl for your nails, they're both great at what they do.

traceym.

07/27/2011

Overall
See Carlene, she's fabulous......

See Carlene, she's fabulous...always listens, always cares and you can find out more at carlenecares.com She has been in the hairstyling biz for over 20 years and is up with the latest trends! Personally I have been having her do my hair for 25 years and wouldn't trust anyone else! The salon is nice too.

fashionpassion

09/23/2008

Overall
Great Salon!

I am suprised by the negative reviews. I have been going to this salon for a while now and love it. The staff is wonderful and always make you feel welcome and relaxed. This salon has a very relaxing and inviting atmosphere that I highly recommend.

guest555

05/15/2008

Overall
NO

I did not find this salon to be as great as all the reviews either. This use to be Safa's and as far as I can tell it is the same. I got my nails done and they even found a way to mess that up. Stay away

ladytolady

04/24/2008

Overall
Very DISAPOINTED

I went to this salon after reading the great reviews, this salon was nothing like they said.

girlz-2-girlz

03/10/2008

Overall
SUPER GOOD!

I went to this site to write a good review and I was very suprised with the negative reviews, because when I went to this salon I had the best brazillan wax I have ever had from safa. I would Defintaly recomend this salon :}

perfectlyhonest

02/29/2008

Overall
Really Great!!!

I'm not too sure where houseman5 is coming from on this review...this salon is great!! Dirty?? It is actually one of the cleanest I've ever been in. It is so nice to walk into a place where everyone is genuinely happy to see you. This salon has a great atmosphere - I look forward to each and every visit. I would definitely recommend trying this one out for yourself – you won’t be disappointed.

idk666

02/23/2008

Overall
Just Awesome

I read the reviews and I was very suprised with the negative ones, i have been a client of this salon since it opened, and I have found it to be one of the cleanest and friedly salons that I have ever been to. In fact I have never had a hair dresser go out of their way for me like safa has! I would highly recomend this salon!

motomom2

02/20/2008

Overall
ok

Just tryed this one, I'm always up for somthing new. I did not find it to be dirty I however do not find it to be one of your better salons in Ann Arbor. My cut was just ok and for the money I want better than ok.

claimed iconBusiness Response02/23/2008

I am very sorry to hear of your expierence at our salon. Our goal is to make every client happy when they leave. I would be happy to speak with you and see if I could do something to make your reviews of our salon better.

This listing has been claimed by a business representative.
va-va-voom101

02/16/2008

Overall
great!

the people where so nice and my hair looked GREAT! I also got my nails done. It was very clean and very friendly! You should absolutely try it out!!

houseman5

12/13/2007

Overall
very bad

this was the worst salon I have ever been to dirty and very rude people. The owner Cheryl was very rude, don't try not worth it.

claimed iconBusiness Response02/23/2008

I was very sorry to see the review that you wrote for our salon I cant belive that somebody would say that I was rude because I would do my best to make a client happy, if I couldnt i still would not reply in a rude manner. As far as dirty goes that is a very mean attack. Sanitation and comfort is our main concern for our clients, we want them safe as well as our selfs. if there is somthing that i can do to rectify this please contact me.

This listing has been claimed by a business representative.

Details

Phone: (734) 663-1970

Address: 1882 W Stadium Blvd, Ann Arbor, MI 48103

Website: http://www.thepolishededgesalon.com

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