Look Jewelers

Tom was super helpful throughout the whole process. Bought my wife's engagement ring and wedding band here. Highly recommend shopping at Look Jewelers

They should change the name to "Crook Jewelers", which is how I refer to them to everyone I know/ meet that comment on my ring. For my 20 th wedding anniversary, I brought in a pair of .35ct diamond studs to be mounted on an enhancer to go around my .50 ct solitaire engagement ring. The stones in the earrings were H-I in color with VS1 clarity with no carbon spots. I have the papers from when we bought them. Look Jewelers mounted only one of my stones on the ring and replaced the other with a lower quality stone with 2 large carbon spots, visible to the naked eye. I questioned the appearance of the different stone when I picked the ring up, as it did not match the other 2 stones at all, and got the runaround. They insisted that was what I had brought in to be mounted. I hate my ring now and won't even wear it because their dishonesty makes me so angry. I regret the years of business that I gave their family. They are thieves.