Checker Cab

This company will NEVER get my business again!!!
CALL OR USE ANOTHER COMPANY!!!
I was at the airport needing a ride to a residence. The FIRST thing I said to this company representative (the driver) was "Do you take credit cards?" He replied, "yup"
We get all the way to the residence "Oh, my machine doesn't work, I'll take you to an ATM."
"Uh, NO!!! That was why I asked you if you take CC's!!"
Immediately puts the car into drive and says "well I'll just take you back to the airport and you can do this again!!" (I consider this a form of unlawful detention, but kept my cool and did not lash out at the driver). Then drops me off at departures instead of the taxi stand.
Filed a complaint with the company and the Manager (named mike) his final resolution was "Well just don't call us again!" and hangs up the phone. (I didn't call them in the first place!)
If anyone in this town uses them for WHATEVER reason and you provide a service to the community I will ALSO not use your service AND blast you as well!!
I HOPE THIS COMPANY GOES UNDER!!

Great service. Always on time, friendly and courteous drivers. Their App, AK Checker Cab is fabulous! Works great.

Very unreliable and will take you as far out of the way as he can, will even pass the location he picks you is and say it's because of one way roads. (He passed 4 opportunities to turn). Look for the yellow cab first

This cab company is very unreliable. Twice in the last week, I have called for a cab and they never showed. When I called to find out where they were, I was "disconnected" two times in a row, and eventually told, without an apology, that they could not fufill my request. The lady that works overnights is terribly rude and did not care that I was trying to catch a plane, and that I had lost an hour of time waiting for a cab that never showed. UNBELIEVABLE!!! I have never been treated as poorly as this company did in my life. Quite shocked at the poor service.

I've already written two reviews for this cab service, but I was so pleased with their driver today that I definitely want to spread the word.I had a driver named Bob in cab 133, and he was hands down one of the best drivers I have ever had. He was so generous, took the quickest route, drove safetly and smoothe, and heald a great conversation. He gave me his number and offered to give me rides in the future. I took him up on the offer on my way home and intend to do so in the future. Just overall a really great guy and a really great experience with Checker Cab. Above and beyond the call of duty!