Southern California Edison Co

714-651-5555 IS NOT THE CORRECT NUMBER - PLEASE SEE BELOW FOR THE CORRECT NUMBER BASED ON YOUR NEEDS:


Report an Outage (24-hours a day, 7-days a week): 1-800-611-1911.
If you see a downed power line, call 911 immediately.

Customer Support (USA & Canada): 1-800-655-4555
Call our support line for questions related to your account, including billing and electric rates. If you’re in immediate danger, please call 911.

Payments, Extensions or Payment Options: 1-800-950-2356
If you are having difficulty paying your bill, please contact us right away. You may be eligible for a payment arrangement or other financial assistance.

Internet Service Problems: 1-800-409-2365
Let us know if you’re having problems with our website and internet services, or your user ID or password.

General Business Customer Service: 1-800-990-7788

Account Balance: 1-800-950-2356

Authorized Payment Agencies: 1-800-747-8908

Digging Hotline: 811 (Southern California) or 1-800-642-2444 (other areas)

TTY (Telecommunications device for the hearing impaired): 1-800-352-8580

California Alternate Rates for Energy (CARE) / Family Electric Rate Assistance (FERA):
English: 1-800-798-5723
Spanish: 1-800-798-5723
Chinese: 1-800-843-8343
Korean: 1-800-628-3061
Vietnamese: 1-800-327-3031

Low Income Rate Assistance: 1-800-447-6620
Multicultural Services
Cambodian: 1-800-843-1309
Chinese: 1-800-843-8343
Korean: 1-800-628-3061
Spanish: 1-800-441-2233
Vietnamese: 1-800-327-3031

Agricultural Customers: 1-800-896-1245

Net Energy Metering Customers: 1-866-701-7868

Energy Education Center – Tulare: 1-800-77A-GTAC

Catalina Island Services: 1-800-367-8851

Customer Training: Energy Education Center – Irwindale: 1-800-336-CTAC

Deregulation: 1-800-799-4723

Electric Vehicle Information: 1-800-438-4636

Energy Theft Hotline: 1-800-227-3901