Gene Messer Ford of Amarillo

Everything was done very professionally. John Sullivan was most helpful in all ways. If I lived in Amarillo I certainly would be your customer.

Our salesperson Steve Garvey was extremely helpful and courteous. He treated us with respect and did everything he could to get us into the vehicle we wanted. We would recommend him to our family and friends.

Worst dealership EVER! Parts department ordered wrong part the first time and then promised the right part would be overnighted. Next day part never arrived and was told they don't even know who they shipped it through. Horrible service, horrible management. I was stuck for three days without my vehicle and had to stay in a hotel because of this. Would not recommend to anyone.

Excellent service and service personnel.

I was sold a vehicle that had not been properly inspected by their service department. I left Amarillo in it and about 200 miles out of town the Transmission Temp Gauge light came on. The mechanic that checked the fluid stated that this had not been changed or serviced in a long time...it was black. He immediately said that whoever I bought this from had let us down or screwed me. I ended up needing a new transmission. The worst part is that Gene Messer would not stand behind their product. They offered to pay for the initial services to the vehicle totaling $600 dollars, but they would not help with the new transmission which set me back a lot of money. I bought a vehicle from them taking their word that the vehicle had been checked and there were no problems. So, DO NOT TRUST the service manager, the GM, and Gonzolo. Trevor White was the salesman I dealt with and he was nice enough. Thank you for nothing Gene Messer. I sold the piece of crap you sold me. Congratulations on living up to every stereotype there is for car dealers in America. Take a bow!

It was great. They made me & my three kids very comfortable while we waited.

Everyone I dealt with was great. Not sure how to improve on that.

Everyone deserves more than an A+ for everything. They did more than was expected and worked even harder.

It’s great to be able to take my vehicle without appointment and have it done, especially on Saturdays.

Thanks a lot for everything - it's been wonderful. I'll be back if I ever buy another vehicle.

Everything was great. Everyone is friendly and helpful.

Our Salesman Stephen Alpin did an excellent job of determining just what we wanted in the way of a vehicle and the price range in which we were interested. He also took time in detail to explain the operational controls of the vehicle. He should be one of your most valued employees.

The sales staff and management were awesome to work with. Thank you

We really like Gene Messer. That`s why we continue to drive 120 miles to do business over and over.

We really enjoyed working with our salesman... Tom Cusack. He was very helpful... knowledgeable... and friendly.

Ron was exceptional... as always. He is very knowledgeable of the options on my F-150. I will recommend him with highest regards to my family and friends.

Nate is an excellent salesperson. He was knowledgeable about the vehicle and provided great customer service. He has a great personality. I will be sure to refer my friends and family to him for future vehicle purchases.

We were very pleased! Dan Smith was very knowledgeable about our new Escape, and very fun to work with. We love our Ford Escape!

My daughter and I purchased two Mustangs, from Gene Messer, on the same day with the same sales person. He was just as nice as he could be while he was trying to sale us our cars. Its the customer service after that is the problem ...They will not return your calls, My daughters tags are still not in. They are rude and act like they could care less if you are needing their help. I have dealt with many car dealerships here In Amarillo, and never have I seen such bad service after the sale. I would'nt send my worst ememy to deal with people like the ones at Gene Messer.

I had to replace my battery just a month after I bought my car, had to send it back to re-do my tint on my windows twice. So think twice before going to deal with Gene Messer, employees.

First let me start with the fact that i had a Finance Manager Acting as a sales manager be very rude to me the night i walked in to buy a car...The actual sales manager called us and talked me into coming back in so i did, we worked a very reasonable deal on a car and we purchased it, thats when the fun started, it took almos 7 months before we got the title and license plates, never again will i step foot on that sales lot.