Altus Window Tints

I leave reviews when I receive exceptional or terrible service from a business. In this case, it was the ladder.

I dropped off two plexiglass visors to be tinted. The employee made no mention of foreseeable issues with the job, except that the life of the tint may be limited due to the visors being made of plexiglass. I told him this was fine

When I returned for pick up, the tint on both visors was speckled in tiny bubbles. Likely seeing my dissatisfaction, an employee in the back (appearing to be the manager) said the bubbles were likely caused by dust or dirt. I said that if they had told me beforehand to expect the visors to be covered in bubbles, I would not have had the job done. At that point the manager said, "Well that's an easy fix." and aggressively began ripping the tint off of the visors. With the visors now covered in glue residue, he muttered something to the other employee and walked away. When I asked him if that's how he did business, he told me I could clean the residue off myself with soap and water.

Bottom line, if I didn't care about the quality of work or how the tint looked, I could have done the same job myself with materials from Walmart. I expected a quality job, or at a minimum a professional response to my understandable dissatisfaction with the job they performed. Had the manager simply told me that was the best they could do, and either accept the visors as is or have the tint removed, I wouldn't be writing this post. Instead, he through a tantrum and acted in an incredibly unprofessional manner that I haven't seen in a long time.

I've attached a picture of the visor to show the condition Window Tints of Altus returned it in. I can't imagine the job they do on vehicles.