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Normanskill Custom Cabinetry
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11/29/2012
We had contracted our new kitchen through John Lis and Normanskill Custom Cabinetry. what we thought would be a beautiful new kitchen turned into a nightmare. John Lis "claimed" to be a professional kitchen designer. He came to our home and took measurements and was given a sample cabinet door with the color we chose. He provided us with a kitchen layout. Unfortunately, we chose his company! Thats when the nightmare began! It all started with cabinets that did not match the color we chose. After 3 color changes our cabinets looked like a child painted them. During these color changes he spray painted our brand new hardwood floors! That was just the beginning, the cabinets were defective, the kitchen layout he designed did not fit in our space. We lost many cabinets inc. a pantry, lazy susan, base and wall cabinets! When asked for a price adjustment he stated "I made the cabinets, you own them, do what you want with them". After damaging our personal property (hardwood floors, walls, electrical changes) and his arrogance to rectify any of the issues, we had to get a real kitchen designer to reconfigure the kitchen layout, refinish the cabinets and repair our damaged property! We paid John Lis and Normanskill Cabinetry a large sum of money and he refused to rectify any of our issues. As a result, our kitchen was very costly, both in money and time!
As a business owner, I could never imagine treating a customer with such arrogance! It amazes me he is still in business, but time will tell! As far as I am concerned we were scammed!
Details
Phone: (518) 861-5984
Address: 700 Overlook Ln, Altamont, NY 12009
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