Beach Bliss

I ordered swimsuits over 3 weeks ago and still have not received them even though my charge card was charged $354.00. The order hasn't even shipped yet and I haven't gotten any explanation. They didn't reply to my last email and the phone # on their website has been disconnected! Unbelievable they are still in business.

DO NOT ORDER FROM THIS COMPANY. BUYER BEWARE! I did not read this posting before ordering and am now in disagreement over refund. I ordered 3 tops and I was a good fit. I tried to return the other 2, but was told I can only return for store credit. I used the CA Code 1723 stating their refund policy needs to be clearly stated prior to shipping. I am emailing with customer service trying to get refund. They claim to be a small family owned business. They have no concern with customer service so am amazed still in business.

DO NOT ORDER FROM BEACHBLISS !!! BUYER BEWARE !!! The Better Business Bureau has given this company a rating of F (ratings range A+ to F). Usually the BBB can't get in touch with them, to resolve your complaint, which seems to be the case with me. I don't expect to ever get my refund of over $300. I ordered swim systems and sun separates swimsuits because of the large selection, with the ability to mix and match swimsuits. My original order was placed 10/4/12. I received only a partial order. The invoice stated sold out and the website does not tell you this when ordering. My order would have been completely different because of the mix and match option. I returned the items for an exchange and received a 2nd partial order. I attempted to place my order via phone, to assure items were in stock, but BeachBliss will not answer the phone # provided, 800-695-1229. Multiple voice messages were left, with no return calls. They will not answer my emails to the website provided: help@beachbliss.com. After receiving 2 partial orders and the inability to communicate with them, I returned all merchandise requesting a refund (in complete compliance with their refund/return policy, which states it may take up to 60 days). It is now 12/13/12 and I have no swimsuits and no refund. I have never been able to get in touch with anyone at this company. I have filed a complaint with the Better Business Bureau, in hopes that they can assist. As of now, BeachBliss has over $300 of my money. You can get the exact same swimsuits from BestSwimwear.com and actually speak with someone, to place your order, to assure that you will receive exactly what you want. Best Swimwear was great! I received my swimsuits quickly and exactly as ordered. I will now call before ordering online, from any company, in which I am not familiar with. I would recommend this to all.