More Info
- BBB Rating
- Extra Phones
Phone: (703) 751-4000
Phone: (703) 823-9000
Fax: (703) 823-1730
- Brands
- Infiniti
- Payment method
- amex, all major credit cards
- Neighborhood
- Landmark - Van Dorn
- AKA
Passport INFINITI Of Alexandria
Passport Infiniti-Alexandria
- Other Links
- Category
- Other Information
Parking: Lot, Free
Wheelchair Accessible: Yes
Reviews
01/17/2017
Long time patron of Passport Infiniti and, as long as JC continues to work in service, I will remain a patron. Service is always excellent, professional, fast, and honest. Special thanks to JC and the entire team for 5 star service and performance.
04/01/2016
Bought 2 cars with in 2 months. Both SUV and it was hassle less processes and Pleasant to work with. I was able to negotiate certain thing
06/03/2015
I purchased my Infiniti in 2008 From Passport and love my EX35. Friends have often chided me for sticking with the dealer for service beyond warranty....I stay because I find service quality after warranty is even more important and they a terrific service team led in my case by Jon Connor. e.g., I was having problem with fuel gauge, on inspection they found that the gauge and fuel tank had been damaged likely by pothole or object from the road and both needed replacing ( a very expensive proposition). Jon helped me with insurance company on the spot and concerned for my safety gave me use of a loaner car. when the used parts provided by insurance company arrived, the Infiniti team checked them out and identified serious defect. Result, they refused the part and my Infiniti rep worked directly with insurance company on my behalf to replace...all the while keeping me informed and with use of car. They always have my interest in mind and Jon exemplifies the highest professionalism.
05/27/2015
I would like to give a special thanks to Sam at Passort Infinitie for his professionalism and making sure I got everything I asked for and then some! Passport Infiniti has been my go to place for my vehicle purchases and they never disappoint!
04/28/2015
I recently went to Nissan looking for a truck. I was greeted by Nasser at the door and he pointed me in the direction of the trucks. He discussed my needs and helped me find the right fit. We even searched to find a color I wanted. When I voiced.my.concern over vehicle length he let me sign a waiver so I could check my driveway with the vehicle to avoid problems with my HOA. The negotiations were simple and the dealership gave a fair price for my trade in with minimal back and forth, all of this before the painful credit check process. Once we had an agreement on price they quickly processed the paperwork. Sarah the finance manager was helpful and made sure I knew what coverage I had and the overall cost. Before I left the sales manager came and made sure I was happy as well. This has been the least stressful car buying experience I have ever had!! Now I have a vehicle that's a great fit and drives nice with 4x4 capabilities much less than some of the competition I shopped around with who didn't have anything in.inventory to test drive. I highly recommend passport if you are considering a Nissan.
09/03/2014
I just changed my 2013 rogue with a 2014 style and the service is outstanding as it always been. Thank Vanessa and Said for the help and the extra mile you guys went to make my purchase at ease.
05/29/2014
This was my 5th visit and I was always happy with the professionalism of Bryan, he handles everything and the whole team are pleasant too. so I will always go to this location.
05/25/2011
If you want to see very strange looking/acting person just go there.
Even 1 star is too much!
07/24/2008
If you want to buy a car do yourself a favor and stay away from here. They do whatever they can to oversell you. They need to step back and look at how they handle their customers. I would rather buy a kia than deal with this staff.
07/24/2008
Slick salesmen try to push you to buy. Epitome of used car salesmen.
Details
Phone: (703) 461-1500
Address: 160 S Pickett St, Alexandria, VA 22304
Website: http://www.passportinfiniti.com
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