Auto Max of Alexandria, Inc.

I bought a vehicle from here and needless to say it was a disaster. They never could get a license plate for it, so no registration. Called and they said would get it after made a couple of payments. 3 months later still waiting on it. Been through two 60 day temp tags. Told me only had one set of keys to vehicle. Needed to go by a dealership and order another keyless entry. Get to dealership and they said car had been having issues cause the steering column wasn't original and that I was gonna have issues with the security locking it up. Well guess what locks up and vehicle isn't driveable. This point I decided to surrender vehicle. I'm better off paying whatever is left after they resale it to some other poor soul. So they come to get car, guy gets out has a keyring with maybe 60 keys on them. He pushes the button and guess what car unlocks. He said was generic key but I said that would be illegal. Then stops talking to me after that , so means they had a second key.

Just finished paying off for a car, they promised to send the title to it in a few days never did. I'm still waiting on it and this had been the first month. Never going to this place again, so beware.

I bought an SUV there in 2007 the guy selling me the car told me everything i needed to hear ( so i thought) he said that the car needed some work and that they would fix it needless to say....they didn't and still haven't. they gave me a 30 day thing to be able to get it fixed for free by them, well they had NO openings until my 31st day of having the car. I kept calling on a daily basis and was either on hold for 15 min or they had no openings! go figure. now i'm having to pay for all the problems i was promised was gonna be fixed for me. and i've found the same car for cheaper and with less milage. all in all i will NEVER buy another car from them nor will i advise anyone else to.