Teddy Bear Pre-School and Day Care

I think this day care is understaffed. I noticed most of the time no one is at the front desk. It is left unsecure where anyone can just walk in and out. I had my infant attend this day care for two months before I switched and I wish I would've done it sooner.

My biggest complaints were the constant diaper rash, no communication with me or among staff, and a cranky baby.

The director give you a tour and explains the day-to-day regimen but the building is old and most of the items (ie, gear, equipment, toys, etc.) need updating. The one and only positive I saw were fresh cooked meals but I had an infant who was still on milk only. Aside from that, the director said I would be getting daily sheets on my baby's activity and that she could be flexible and work with my difficult work schedule. Both were lies.

The director only allowed my child to attend on certain days because she explained that she didn't have enough space. However a few weeks later there was a new kid in the class full-time. When I brought this up she looked at me confused and explained it was my fault because that's what I asked for. Untrue. I never got daily activity sheets on my baby like she mentioned during the tour. The girls that watched over my child never talked to each other. If I had told the girl in the morning that my kid just had shots, didn't sleep well or anything, the afternoon girl would complain or tell me things that I had warned the morning girl about. It was also annoying that they expected me to provide wipes/ointment that they share in class but my baby was constantly coming home with a rash and no indication of cream to treat it. Of course I was not told about it by the staff either. It got so bad that my child's diaper rash caused a blister.

A few times, I picked up my baby early without notice, where he was in a bouncer in front of the tv. There were a ton of other kids which appeared that they supplemented television for care. I can understand some tv but I believe they had it on all day as my baby would be extremely cranky/fussy like he had been overstimulated all day.

At this day care they wash clothes, which is nice until you end up with other kid's clothes. I understand that they wanted to keep the center clean but it was always disorganized and the girls were constantly apologizing to parents for mix-ups with clothes, bottles or blankets.

Overall, I was extremely frustrated and disappointed with my child's care at this center. They lacked communication where I never knew what was going on with my child. There was no organization with the children's items and the children themselves such as scheduled nap times/play times/ etc. The director seems overworked and clueless where she makes promises but forgets. I'm sure in their personal lives they are good people, but this was not the place for me and my baby.