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07/08/2013
I am very disappointed with what happened with my wedding.
The time that we agreed upon, stated in the wedding estimate details, said that the flowers would be delivered at 2PM. They did not get delivered until 4PM, when the ceremony was supposed to start. We were actually waiting on the flowers to start the ceremony. So you can understand how much anxiety this caused me.
As we were walking through the reception room, before the ceremony started and before I received the bouquets, I noticed that every single hydrangea flower that was on the table in vases of water was severely wilted, so much so that they just drooped over the vases. This was not what I wanted, nor what I hope that you would like to have happened either.
When we got to the bouquets, I noticed that all of them were wilted, but especially mine. The hydrangeas in my bouquet were turning brown. Three roses fell off of their stems during the pictures immediately following the ceremony.
I realize that hydrangeas are delicate flowers, and it was hot that day, but I expected the flowers to look decent when they were first delivered. So not only were they 2 hours late, the flowers looked like they had been sitting in a hot truck for the 2 hours that they were late.
After all of this, Christine sent me a note saying that she would like to give me a free bouquet as an apology. In my honest opinion, getting a free bouquet would not fix the problem at all. (This is the letter that I sent to her regarding the flowers. No response)
This was a huge waste of $1000.
Details
Phone: (505) 881-4331
Address: 4725 Lumber Ave NE, Albuquerque, NM 87109
Website: http://customfloralart.com
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