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Red Carpet Automotive Group

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OPEN NOW
Today: 9:00 am - 7:00 pm
Years in Business icon
26 Years
in Business
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Accredited
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(214) 217-4451Call
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Map & DirectionsDirections4114 Billy Mitchell DrAddison, TX 75001Write a ReviewWrite Review

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brandont12

09/14/2012

Overall
Call in from Oklahoma City abo...

Call in from Oklahoma City about 2005 Nissan 350z found on Auto trader. I finally decide to call and talked to Brenda. The car is listed for 15,900. at 10% interest. We negotiate to 15,000 if the company replace the top for a new one , since it had a rip. Angel (financial) came on and told me the price is 15900 with new top , i decided to go ahead and purchase it. Angle need 500 down, so i gave him my debit card #, after that he told me i need to deposit $2000 to hold the car since there is someone else is looking at it. I told him that's not the deal, by now it was too late. I flew in Dallas the next morning . To make the story short, 9:00 came, i was tired , and furious , waiting in the office nearly 11 hours. They insists the car is almost done with the new top, because it had been sent to Affordable Upholstery, in Grand Prairie . The car finally arrived , it was dark , couldnt see the work. We finally did the papers work, Angel told me that the interest is 11instead of 10. and i had to purchase extended warranty and Gap totaled $2100. I insisted that i dont need it. He said that i can cancel anytime. The next day i got home and inpect the top, it had been glue on, and the glass is coming lose, i had tried to contact Kyle (owner) and Art Slater (owner) and Albert (owner) of Affordable Upholstery all decline my calls. Now i have to spend another $ 2,500 for new top. These people are crooks and a professional one too. Look out.

jknbks

07/20/2012

Overall
Doesn't even deserve a 1 star ...

Doesn't even deserve a 1 star rating. Don't even go there to begin with. The dishonesty is astonishing. First of all they claim all kinds of financing. They do not do financing there even though they will have you sit for hours thinking they are. They hire a financial advisor who will later surprisingly tell you that you will have to pay a $550 fee. No thanks! You will also be told the vehicle is yours just wait for the financing to go through. We waited 3 days and no truck. Perfect credit to by the way. Don't let the dealer take your car for a test drive by himself if you are stupid enough to go here. We did this and it came back with the airbag light on. He originally offered 6500.00 trade in, but because the so called light came on when it was not on when we pulled in dropped the offer to 5000.00. Come to find out a fuse was missing that that we know was there when we drove it there. Further, they don't do trade in's, but they will look at your car and make you think they do. They are in another room trying to sell your car BEFORE you can have the vehicle you drove 75 miles to see and was promised. I knew car dealers were sly, but these ones take the cake and get first prize for sly and dishonesty!

Details

Phone: (214) 217-4451

Address: 4114 Billy Mitchell Dr, Addison, TX 75001

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