Knik Towing & Wrecking
8266 W Hollywood Rd, Wasilla, AK 99623
- 9:00 am - 6:00 pm
- Mon - Fri
- 9:00 am - 6:00 pm
- 9:00 am - 3:00 pm
General InfoUsed Auto Parts; Foreign & Domestic; Nationwide Locator Service; We buy Late Model Damaged Vehicles
Mile #2, Hollywood Road, Wasilla, Alaska off Vine St
ServicesUsed Auto and Truck Parts, Towing and Wreckage Removal, Computerized Inventory, Nationwide Locator Service. We buy Late Model Damaged Vehicles.
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Same experience as most people. Need a transmission for my truck. Called, were very rude but need the transmission badly. So, i put up with it and bought it. Asked them if they could put it on a pallet because i had flat bed truck and had a 50 mile drive and didn't wont to take a chance on it moving on the flat bed. Showed up to get it. They were rude and got an attitude when i asked to have someone help me load it. The pallet was old and falling apart. Then found out they charged me a $100 for an old crappy pallet. I told them to forget the pallet. They said there are no refunds on pallets! Whatever, just need to get my truck done. Got home and installed it. Lasted 4 days. Called them and they said it worked when they pulled it and they would take it back with a 40% restock. Told them were the could stick it. Should have sued i guess. Wound up buying a transmission out of Fairbanks. Would stay away!
I have been doing business with Knik Towing and Wrecking for 15 years. They are ABSOLUTELY top drawer in the way they have always treated me and helped me solve my parts problems. Now that I am a legal Senior in All 50 states, I can truly say Knik Towing and Wrecking is getting better with age. ALWAYS helpful and always goes the extra mile to solve my problems. THANK You for the great Service!! Lee Grothe anchrealty@gmail.Com 907 746 2900
They obviously don't know how to answer phone, perhaps they don't know what a phone is.
Went to knick for an older window I needed for a project car.they had the part in stock in good shape and at a fair price.thier attitude was typical of most folks in the vallry.nice till nice isnt needed.real people and I got the window at a good price.half what I would have paid to get it from out of state unseen
***DO NOT USE THEM IF AT ALL POSSIBLE*** Unfortunate they were the only place in 200+ miles that had my part. EXTREMLY RUDE over the phone, VERY unhelpful and worse in person.
Been into their office before after a looooooonnnggg wait while the lady grabbed on the phone forever leaving her customers on hold to take a personal call. I politely asked about a part and she said they didn't have my particular one needed. I asked if she had anything similar so I could try to make it work by doing a custom attachment to my car. It was only minor body work after all... she yelled "Didn't you hear me? Are you deaf? I said we didn't have it!!"
We live in Fairbanks and called looking for a part, explianing that we could come down there on a Saturday. The day before our trip down we called to ensure everything was on schedule and gave payment over the phone. After giving the payment the very unpleasant lady on the phone said we were the 14th ticket in line. Which raised concerns, so Saturday we called and the unpleasant lady said they were still a few tickets away. So 130 my husband called to see if it was going to work out for today, and the lady said I've talked to you 3 times already and we will or we will not get to it today, then hung up. So I called back and told her to cancel the order. She said I told him we might not get to it. I told her that was only after we had given her our payment. Then she hung up again. I should have read the reviews before calling this company. These are the types of people who have no pride in their work and dont care about the customers. One would think if you were in the business of customer service, one should have customer service skills, and or the ability to give accurate information, however this is not the case for this company. I would strongly discouraged anyone for using this company, they are tarnishing alaska's "locally owned" good name. The owner should be embarrassed and ashamed.
My boyfriend just got out of small claims with them and won. The judge ordered them to pay $909 (plus interest and court fees) for selling him not only the wrong motor but a bad motor (they claimed it was a "Grade A motor!") + the parts he bought to install the engine. Of course, that doesn't include the 406 miles he drove round trip to pick it up (He's from Kasilof!). So let the waiting game begin... I wish we read these reviews before buying anything from them.
luxury windshield and alternator I got from these good ole boys! NO BUZZ KILL
Drove 300+miles from Fairbanks to get a bumper they claimed to have on the phone the day prior only to find out they never had a bumper...WTF! I spent all this time & gas money. They need to there stuff together! They had the nerve to yell at me for getting my dog out to walk on a leash!
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