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(800) 537-2016
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Regular Hours

Mon - Fri
7:30 am - 5:30 pm
9:00 am - 1:00 pm
We Try Harder

Extra Phones

Phone: (646) 784-3470

Phone: (973) 496-3500

Phone: (973) 496-4700

Phone: (973) 292-0516

Primary Phone: (973) 292-0516

Phone: (973) 496-3000

TollFree: (800) 331-1212

TollFree: (800) 577-1521

General Info

#1 Car Rental Company in the 2010 Customer Loyalty Engagement Index - Brand Keys (2010). Corporate Facts: Avis Rent A Car System, LLC and its subsidiaries operate one of the world's leading car rental brands, providing business and leisure customers with a wide range of services at approximately 2,200 locations in the United States, Canada, Australia, New Zealand and the Latin American / Caribbean region. The company is a wholly owned subsidiary of Avis Budget Group, Inc. (NYSE: CAR). Our Vision: "We will lead our industry by defining service excellence and building unmatched customer loyalty." Our Mission: "We will ensure a stress-free car rental experience by providing superior services that cater to our customers' individual needs...always conveying the 'We Try HarderĀ®' spirit with knowledge, caring and a passion for excellence." Our Values: * We will honor all commitments to our customers, employees and shareholders. * We will conduct business with unwavering high standards of honesty, trust, professionalism and ethical behavior. * We will communicate openly and frequently, sharing what we know, when we know it. * We will place the interests of our customers first. * We will be dedicated to providing an individualized rental experience that assures customer satisfaction and earns the unwavering loyalty of our customers * We will ensure that the "We Try HarderĀ®" philosophy underlies everything we do and shines through in our service to customers.

Payment Methods

Amex, Discover, Master Card, Visa

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