Limo Express Inc
Buses-Charter & Rental
4389 Getwell Rd, Memphis, TN 38118
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- DetailsEdited: 01/11/2017
LIMO EXPRESS HAS ALWAYS DONE A GREAT JOB CLEAN WE HAVE A A+ RATING WITH THE BBB WE HAVE LIMOS AND BUSES. WOULD USE AGAIN THANK YOU JIM HAGMAIER
Do not rent from this company!!! After going back and forth with this company about where the bus could even take us, we finally settled on a place and paid the deposit and bill. The bus I ordered and paid for was not the bus that was sent. The bus they sent us was way too small and the air conditioner leaked all over us. I have now been waiting well over a month on my deposit and have been given the run-around numerous times. I finally talked to the owner, Jim, and he was extremely rude and hung up on me. I'm guessing I will never get my deposit back. GO SOMEWHERE ELSE
Limo express was very professional and the section of limousine was great with the prices I called and the lady in the office was great to deal with everything was on time and limos where very clean.
HORRIBLE- My friends and I chose this limo service because I was new to the area. We live in Olive Branch and wanted a night on the town in memphis for my 30th Birthday. Our driver was courteous and very professional. He was great. The LIMO was absolutely horrible. I booked a Chrysler 300 and when it showed up to pick us up, it was a Lincoln town car. The interior was old leather and there wasn't a working radio or auxiliary outlet. We had to play music from our phone all evening. When we got downtown, I called Limo Express and left a message for them to call me back. This was Friday. I never heard back from them, and they charged me the full price for the Chrysler 300. I'll be calling the Better Business Bureau. I'd suggest using another service to anyone searching for a limousine or town car.
Do not rent anything from this unprofessional establishment. I was overcharged for a rental back in August and have yet to receive the amount on my credit card. I have called multiple times and have spoken to different people, but have only received a run around (and at times have even been hung up on). Poor customer service and no southern hospitality! Will definitely do my research to find any other option in Tennessee.
Myself and a friend booked this service for a bachelorette party in June of 2010. We were put in a position of needing to change our reservation time and didn't see that it would be a problem seeing as we never signed anything or received a receipt for anything. When speaking with the owner, Jim, we were treated incredibly disrespectfully and 3 members of our party, at separate different times, were cursed at and called profanities. We were all blown away with this lack of professionalism and even filed a complaint with the BBB, who really did nothing. DO NOT USE THIS COMPANY, there are too many negative reviews that are along the same lines.
The limo and the driver were excellent. This business has the best party bus in memphis. My experience was exceptional
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