Thomas T Chen LTD
Physicians & Surgeons
653 N Town Center Dr, Las Vegas, NV 89144
- Mon - Fri
- 9:00 am - 5:00 pm
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This doctor is kind and was convenient to my area. Howwever, his entire staff are young and rude. I mean REALLY RUDE!! I made an appointment at for Thurs. at 10am on Wed. at 4pm. I told them I may not be able to make it and they said ""we will put you down anyway"". Not one to stand someone up... I called to cancel. The girl was so nasty she said before I was allowed to make another appt I owed them $30 for cancelling. I said, ""I told you there was a good chance I wouldn't make it!"" She said, ""oh well"". So I got angry and said I would rather changed doctors. I cooled down a week later and still needed to be seen. Called for an appt only to be told that I wasn't welcome and they noted in the computer that I changed primary physicians. I said I did no such thing, I was angry, and I need to be seen. Sorry... shove off was my answer. AVOID THESE FOLKS.
Our family went to Dr Chen after another doctor we were seeing closed their practice without notice. We were concerned because we range from our late 40's to late 80;s. He's taken care of us for 5 years now, The entire staff is very courteous and Sandy in the office always has a joke for us. Dr, Chen has taken great care of us and spends time with all of us. They monitor all of us for serious problems, we always get a call from them to remind us it;s time for our tests and coordinated a visit with another office when we couldn;t get an appointment within 3 weeks to a specialist. Our entire family is very happy with Dr, Chen and thank god when you call you get a person right away instead of alot of press this or that. The office is decorated nicely as well, but what matters more to me is how nice both Dr Chen and his staff are. We appreciate it.
I have been a patient for a while of Dr. Chens and he put me on Oxycontin 40mg 3 times a day. Well I built a dependency on them and when I missed my appt to get my prescription refilled they refused to take me until the next appoitment, which was in 2 weeks. Well anyone know with out that medicene and youve been taking it for a long time and you stop- you will get sick. They then tell me to go to a quick care and proceed to hang up on my because thats all they can do. I go to quick care and they cant fill me prescription because they arent allowed to and refer me to the ER. I call Dr Chens office for a 2nd plea and they still refuse to see me till the next open appoitment time in 2 weeks. DR CHEN DISGUST me you are supposed to me my general doctor and you pull something like that. I have never ever missed or been late to an appoitment and your RUDE staff can also suck it.
When I moved to Las Vegas eight years ago Dr. Darzev was in the same practice as Dr. Rhodes. Family members went to Rhodes, but I decided to try Dr. Darzev primarily b/c she was a female. However, I soon learned that she is a wonderful Dr.! She is very knowledgeable and always quickly diagnoses the illness or problem. She has also been very patient in answering any questions and/or concerns. I've referred many family members (mother, daughters, sister, husband, son, and son-in-law) and they have all been very pleased with Dr. Darzev also. Her assistant Jamie is also very sweet and helpful!
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