204 E Fireweed Ln, Anchorage, AK 99503
- Mon - Sat
- 11:00 am - 11:30 pm
- 5:00 pm - 11:30 pm
Phone: (907) 272-6111
Cuisines: Asian, Chinese
Alcohol: Beer, Wine
Takes Reservations: No
Outdoor Seating: No
Price Range : Average
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Inside my sesame chicken was a cockroach and when I called they refused to give me my money back and was rude and kept hanging up on me. When I asked for the guys name that I was speaking too, he refused to tell me it..... Horrible, makes me think what their kitchen really looks like...........
Our food came 1 1/2 hour late, and was cold. I paid with my card online and they asked for more monies when they delivered said they would not run my card per Danny mgr. I got charged twice and Dave mgr., when I called yesterday refused to help give me a refund with receipt # said I had to bring in a bank statement and talk to a different manager Danny. Mgr Dave said he over heard my conversation regarding the charge and refused to help. This place does not deserve any stars!!!!
1st of all the food tasted horrible even for fast food delivery. The food came an hour later and the delivery guy was extremely rude, he called my phone at the time of delivery which is understandable then called back after the delivery to try to hit on my wife. I will never order anything from this restaurant again and I will tell everyone I know to stay away. I have to give this place at least one star because they will not let me leave it at 0 or give it a negative rating.
I've always enjoyed their food because it's one of the few restaurants that deliver fast and around 12-2 in the morning which is perfect for my and my husbands work schedule. It's wasn't the best but it was something besides pizza. However tonight the driver was so rude that I just don't feel it's worth it anymore. It was a complication that was my and my husbands fault, however the driver did NOT explain to us why he took my food and didn't even say he was sorry. We had to call the manager for an explanation. The customer service is terrible and the food is inconsistent.
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