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        (703) 586-4000Visit WebsiteMap & Directions13720 Smoketown RdWoodbridge, VA 22192Write a Review

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        General Info
        Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online at www.lowes.com or at your Woodbridge, VA Lowe’s store today to discover how easy it is to start improving your home and yard today.
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        Fax: (703) 586-4001

        Brands
        3M, Allen + Roth, American Standard, AquaSource, Armstrong, Blue Hawk, Bosch, Char-Broil, Dewalt, EverTrue, Frigidaire, GE, Garden Treasures, Gatehouse, Harbor Breeze, Hitachi, Holiday Living, Hunter, Husqvarna, Idylis, James Hardie, Jeld-Wen, Johns Manville, Kobalt, Kohler, LG, Master Forge, Maytag, Moen, Nest, Olympic, Owens Corning, Pella, Pergo, Portfolio, Project Source, Reliabilt, Samsung, Scotts, Sta-Green, Stainmaster, Style Selections, Sylvania, Task Force, Top Choice, Troy Bilt, Utilitech, Valspar, Weber Grills, Whirlpool
        Payment method
        amex, discover, master card, visa, check, cash, diners club
        Location
        Smoketown Plz
        Associations
        Boys & Girls Clubs of America,E2D,Eliminate the Digital Divide,Habitat for Humanity,Keep America Beautiful,Lowe's Heroes,Lowe's Toolbox for Education,Lowe’s Foundation,SkillsUSA
        Other Link

        website

        Categories
        Home Centers, Building Materials, Garden Centers, Hardware Stores, Home Improvements, Major Appliances, Paint, Small Appliances, Tools
        Other Information

        Price Range : Average

        Parking: Lot, Private

        Bike Parking: Yes

        Specialties: easy returns, free delivery, free haul away, Lowe's gift cards, easy exchanges, free shipping

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        J j F.

        12/29/2018

        Overall
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        Service

        AVOID JULIE at all costs!

        Hubby and I went July/21/2018 at 11am. It's taken me 6 MONTHS to calm down to leave a review w/o vulgarities!

        We were looking for some items in Garden but couldn't find them. So we went in to look for help. On Aisle 23 Julie was on a phone call. We walked around a bit and came back after about 10 minutes. Julie was still on the call. I ask for help, she puts her hand up and starts talking about what they're going to have for dinner. I wait a bit more then interrupted her again to say we're customers and we're looking for several items.

        She turns and says "can't you see I'm on the phone?" (Um, yes, but can't you see you're AT WORK). I replied, YES, but it's a personal call and we are customers trying to purchase items that pays your salary. She turned her back and went back to her phone. I started raising my voice asking for a manager NOW. I found a woman and started to tell her about our treatment when Julie walked up and started saying "OH WOW!" "Oh, wow" and the other woman started laughing!

        I went to customer service VERY upset to demand to see a manager but only got a guy Evan (ext 4804). Now while I'm trying to explain the attitude and treatment we received from Julie, the WHOLE time she's followed us from Garden to "Customer Service" saying "oh, wow" "oh, wow" over and over and over.

        Evan did nothing, the other gal that I went to first is STILL laughing and Evan gave me customer care's 800#. WOW! Now there's management for you!

        I will never do business with a company that allows employees to FOLLOW and harass customers who are asking for HELP! At the American Legion, VFW and the 2 bars I work part time at I TELL EVERYONE never shop at Lowes in Woodbridge. Go to Home Depot they at least act like they're interested in your business!

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        Details

        Phone: (703) 586-4000

        Address: 13720 Smoketown Rd, Woodbridge, VA 22192

        Website: website

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