Jiffy Lube

I always get good customer service. They always do what I ask, one thing I like about is that they always give me a good recommendation for my car also the service is fast and good I never had a problem with them and I always recommend them to all my friends.

These guys broke my window while working on a part of the car I did not ask to be worked on! I brought my car in for the Signature Oil Change Service which is advertised to perform several servicesincluding inspecting engineairfilters, however the cabin air filter is not part of the engine system and should have never been touched or removed in the first place. The owner Ramel Diaz, which admitted to being the guy who worked on my car, was negligent and took a short cutby not removing all of the pins that held the cover in place. Because of his laziness he had to forcefully push the cover back which pivoted on the bottom edge of my windshield causing it to break. The owner, would not take any responsibly for the damage or even acknowledge there was the slightest possibly he could have accidentally damaged the window by the way he pushed the plastic cover back putting pressure on the weakest part of the windshield. Nor did he find it coincidental that the crack formed in the exact location where he worked. Long story short, I had to come out of pocket 203.30 to replace the window. Its not worth it for me to take this guy to small claims court because it would cost me more money in time and aggregation than its worth. Thanks for the memories Jiffy Lube. Ill never forget