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Reviews
09/26/2016
This is not like any Mexican food we've ever had. You can always tell how the food will be by the quality of the salsa: it's like someone opened a can of tomato soup, stirred some green onions and celery into it and called it salsa. Our dinner entrees were another disappointment. The server asked if I wanted a box, I wouldn't want to even feed that to my dog. Horrible food, we will never come back. Should've known, there were only two tables taken, when all the restaurants in town were packed!
09/23/2011
This Restaurant is amazing. I absulotely love it.
They food is great. Unlike many others, I am the typeof person who understand when a restaurant is business and therefore I dont get "butthurt" when one little thing goes wrong. I had a worderful experience when I ate at Calos1800. The service is amazing. and our waitress did an amazing job at getting everything we wanted, even though it was super busy at the time. Yes mistakes were made but come on now.
I have to say that the food was completely enjoyable . and the prices are fair seeing how their portions are huge.
overall, Carlos1800 is a great place, and I am excited to see it grow in Wenatchee.
09/06/2011
I found this restaurant to be a great dissapointment, and I am usually very tolerant of service and food. However, there were at least 7 things that were substandard. With regards to the service: 1) Were told that a table near the windows would be available in about 30 minutes. We waited 30 minutes and then were shown to a booth with no windows. When we reminded the waiter that we were expecting a window table, he replied that this was all there was. A few minutes later, some people who came in after us were shown to an empty windoe table 2) As soon as we sat down, the waiter wanted to take our order, even though we hadn't even had time to open the menus. Then he disappeared for what seemed to be 10 minutes. 3) The waiter was poorly informed about the food. My friend wanted something that wasn't too spicey, and she asked about whether various dishes had jalepenos in them or other hot peppers. The waiter kept saying that there was nothing on the menu that wasn't spicey, which was clearly not the case. She was constantly worried that she was going to eat something that would make her get indegestion. 4) The salsa and chips arrived at our table after we had been there more than 20 minutes 5) The food was very bland and tasteless. I ordered fajitas, and for my $14.95, I received a large skillet of lukewarm onions, red and green peppers, and exceptionally little meat. The lukewarm quality was really unpleasant. My friend's carne asada was also lukewarm. 6) I has ordered iced tea. the waiter never came around to offer me more during the entire meal. 7) I had to specially request guacamole for my fajitas 8) the other fillings for the fajitas had absolutely no taste. 9) the amount of refried beans was very small - served in a little cup. 10) and the piece de resitance, the waiter brought my friend her carne asada, and my plate with the rice and fillings, and then informed me that he had dropped the plate containing the fajitas on the kitchen floor. He said that they would be getting me another in about 5-10 minutes. I asked him to take my plate that had rice, etc, back to the kitchen and keep it warm. he seemed confused by my request, but eventually did so. When a new plattter of lukewarm fajitas was brought to the table, my firend had almost finished her meal, and I had to eat fast to make her feel comfortable.
All in all, a most unpleasant experience. I will never, ever go back.
Details
Phone: (509) 996-2245
Address: 149 Riverside Ave, Winthrop, WA 98862
Website: http://www.carlos1800.com
More Info
- General Info
- CARLOS1800™ Restaurants is an ultra-casual restaurant concept that offers guests an array of freshly prepared Mexican dishes in a relaxing atmosphere. CARLOS1800™ prepares its dishes daily from scratch using only the freshest ingredients. Designed to offer a fiesta for the senses, where every experience is fresh, fun and full of flavor, the concept is focused on the execution of its trend-setting modern menu and continuous innovation. CARLOS1800™ uses a Once You Try Us, You Will Be Back™ seal which underscores the Company's to be a world class restaurant where our products and costumers service will be every day innovating that you will notices right in the spot.CARLOS1800™ Restaurants is an ultra-casual restaurant concept that offers guests an array of freshly prepared Mexican dishes in a relaxing atmosphere. CARLOS1800™ prepares its dishes daily from scratch using only the freshest ingredients. Designed to offer a fiesta for the senses, where every experience is fresh, fun and full of flavor, the concept is focused on the execution of its trend-setting modern menu and continuous innovation. CARLOS1800™ uses a Once You Try Us, You Will Be Back™ seal which underscores the Company's to be a world class restaurant where our products and costumers service will be every day innovating that you will notices right in the spot.
- Extra Phones
TollFree: (800) 552-7583
- Payment method
- amex, discover, master card, visa
- AKA
Carlos1800 Mexican Grill and Cantina
Carlos 1800 Mexican Grill
Carlos1800 Mexican Grill & Cantina
- Other Links
- Categories
- Other Information
Cuisines: Mexican, Latin American, Bar & Grills
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