More Info
- Email Business
- BBB Rating
- Extra Phones
Phone: (815) 476-6649
Fax: (815) 476-6649
- Brands
- La-Z-Boy, lane, tempur-pedic
- Payment method
- master card, visa, all major credit cards
- AKA
Nelson's Furniture, Inc.
- Other Link
- Other Emails
- Category
- Other Information
Parking: Lot, Private
Bike Parking: No
Wheelchair Accessible: Yes
Pets Allowed: No
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Reviews
12/02/2016
Wow, love all the stuff here. the sales people were totally helpful and just the nicest ever. will be coming back for sure
12/02/2016
Friendly Service, very helpful. they have great furniture in the show room and they showed me things on their kiok when they didn't have in the show room
10/08/2016
Looking for great furniture here the place. The service was welcoming and friendly. Great local place.
03/14/2014
We were shopping for a major purchase and thought we would buy local. The furniture was to be delivered in 2-3 weeks. Well it was almost 4 weeks and they could not deliver until the following week. We could however, pick it up ourselves.
08/05/2013
This place has the WORST customer service! We purchased a leather sofa and recliner in June, 2012. They delivered it and set it in place in our family room (on our newly installed oak hardwood floor). During Christmas, we re-arranged the furniture and when we moved the recliner, we noticed our new floor was very badly gouged. I tilted the recliner on it's back and noticed that 3 out of the 4 feet had plastic protectors on them. The 4th did not and the steel frame of the chair was rubbing and gouging our floor! We contacted the store and tried to send pictures - they don't have email. The woman we were dealing with said she would send someone out to touch up the floor. When he arrived, he said it was too damaged for him to do anything. When I called the store back, the woman said there was nothing they could do. So now we will have to pay to have our floor fixed. We will never shop there again!!!!!
Details
Phone: (815) 476-7620
Address: 290 Bridge St, Wilmington, IL 60481
Website: http://www.nelsonsfurniture.com